Stakeholder Perspectives on Improving Housing Design Quality in China - A Case Study of Shanghai and Shenzhen

從利益相關者的角度探討中國住宅設計品質的提升 - 以上海與深圳項目為例

Student thesis: Doctoral Thesis

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  • Xin LIU


Awarding Institution
Award date1 Sep 2016


The housing problem in China has shifted from a quantity to a quality problem, and it is time to take into consideration design quality in addition to housing delivery. Although housing quality has witnessed constant improvement along with the worldwide trend, voluntary adoption of design quality practices is not as ideal as expected within the Chinese housing industry. One of the possible reasons for this under-performance is that the Chinese housing industry is growing too fast to get things right in the first place. Key stakeholders, such as developers and architects do not fully understand and appreciate the related benefits of pursuing design quality. Thus, it is necessary to explore the critical factors to improving housing design quality especially from the perspective of the key stakeholders in Chinese housing supply chain, which in turn, will help to identify areas for future improvement and the corrective measures to be taken.
To achieve this objective, this research first reviews the existing studies on housing design quality and housing research in China. Then an exploratory study is conducted to discuss the housing development in Shanghai and Shenzhen since the Open Door Policy was implemented in 1980, where the feasibility for these two cities to focus on housing quality issue is also evaluated. Based on this literature review and feasibility analysis, an initial checklist of hindrances to housing design quality is summarized and a list of key stakeholders is also identified. These hindrances are then developed through in-depth qualitative interviews and a questionnaire survey administered among experienced stakeholders in the housing industry of Shanghai and Shenzhen. The qualitative interview aims to assess the applicability of hindrances derived from literature review, and the quantitative survey intends to examine the importance and interrelationships of these hindrances. Thirteen critical factors in housing design quality are identified and a preliminary framework to improving housing design quality is achieved by using this mixed methods approach.
To further verify the research findings, a case study of two real-life housing projects is conducted to manifest the critical factors and to enforce the applicability of this framework. Thus through a comparison of the two housing projects, a finalized framework based on a shared value of housing design quality among stakeholders is eventually achieved.