Service performance measurement in retail banking

零售銀行服務表現量度之研究

Student thesis: Master's Thesis

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Author(s)

  • Mei Lee CHAN

Related Research Unit(s)

Detail(s)

Awarding Institution
Supervisors/Advisors
  • Yer Van HUI (Supervisor)
Award date2 Oct 2003

    Research areas

  • Bank management, Evaluation, Performance, Banks and banking