Investigating Permissioned Blockchain Use: An Interorganizational Coordination Perspective
從公司的組織間協調視角探究權限區塊鏈的使用
Student thesis: Doctoral Thesis
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Award date | 5 Sept 2023 |
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Permanent Link | https://scholars.cityu.edu.hk/en/theses/theses(9b8f54bd-16ec-4b3d-8e19-579a56e08c81).html |
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Other link(s) | Links |
Abstract
Permissioned blockchain has demonstrated significant potential in enhancing the performance of firms by facilitating smoother interactions and coordination with partners. However, a considerable number of permissioned blockchain projects face challenges post-implementation, with many of them remaining in the pilot stage. In order to comprehend the sustained utilization of permissioned blockchain systems following adoption, this study perceives permissioned blockchain as a mechanism for interorganizational coordination. The objective is to investigate the continuous usage of such systems by firms. To achieve this, we employ resource dependence theory to elucidate the driving factors behind firms’ ongoing use, focusing on their external resource requirements and the mitigation of resource dependency. By conducting a survey involving top managers from firms that have already integrated permissioned blockchains, we subject our theoretical hypotheses to empirical scrutiny. Our findings reveal that firms’ dependency on external resources from suppliers and buyers plays a significant role in motivating them to consistently employ permissioned blockchains. This enables them to establish effective interorganizational coordination, thereby enhancing their ability to access vital external resources from their partners. Moreover, our research reveals that the traceability offered by permissioned blockchains and the coordination driven by decentralized consensus have the capability to alleviate the resource dependency of the focal firms on both their upstream and downstream business partners. The traceability feature facilitates the sharing of information among all participants within the system, while the coordination based on decentralized consensus streamlines interorganizational processes, addressing resource dependency concerns from both procedural and structural perspectives. These advantages ultimately augment the firms’ determination for sustained usage. This study not only contributes to a deeper comprehension of firms’ intentions for continuous usage of permissioned blockchains but also holds practical implications for the optimal implementation of such systems.