WIKI : A TECHNOLOGY FOR CONVERSATIONAL KNOWLEDGE MANAGEMENT AND GROUP COLLABORATION
Research output: Journal Publications and Reviews (RGC: 21, 22, 62) › 21_Publication in refereed journal › peer-review
Author(s)
Related Research Unit(s)
Detail(s)
| Original language | English |
|---|---|
| Pages (from-to) | 265-290 |
| Journal / Publication | Communications of the Association for Information Systems |
| Volume | 13 |
| Publication status | Published - Feb 2004 |
Link(s)
| DOI | DOI |
|---|---|
| Permanent Link | https://scholars.cityu.edu.hk/en/publications/publication(37d80be9-b41b-4978-9feb-d4073727e673).html |
Abstract
Wikis (from wikiwiki, meaning "fast" in Hawaiian) are a promising new technology that supports "conversational" knowledge creation and sharing. A Wiki is a collaboratively created and iteratively improved set of web pages, together with the software that manages the web pages. Because of their unique way of creating and managing knowledge, Wikis combine the best elements of earlier conversational knowledge management technologies, while avoiding many of their disadvantages. This article introduces Wiki technology, the behavioral and organizational implications of Wiki use, and Wiki applicability as groupware and help system software. The article concludes that organizations willing to embrace the "Wiki way" with collaborative, conversational knowledge management systems, may enjoy better than linear knowledge growth while being able to satisfy ad-hoc, distributed knowledge needs.
Research Area(s)
- Wiki, knowledge management, conversational knowledge management, weblog, groupware, group decision support system
Citation Format(s)
WIKI : A TECHNOLOGY FOR CONVERSATIONAL KNOWLEDGE MANAGEMENT AND GROUP COLLABORATION. / Wagner, Christian.
In: Communications of the Association for Information Systems, Vol. 13, 02.2004, p. 265-290.Research output: Journal Publications and Reviews (RGC: 21, 22, 62) › 21_Publication in refereed journal › peer-review
