When a Chatbot Disappoints You : Expectancy Violation in Human-Chatbot Interaction in a Social Support Context

Research output: Journal Publications and Reviews › RGC 21 - Publication in refereed journal › peer-review

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Computer Science

100
Chatbot Computer Science
14
Practical Implicati... Computer Science
14
Positive Effect Computer Science
14
User Expectation Computer Science

Psychology

100
Social Support Psychology
Research OutputsResearch Output authored by When a Chatbot Disappoints You is tagged with the concept