We-intention to use instant messaging for collaborative work : The moderating effect of experience
Research output: Chapters, Conference Papers, Creative and Literary Works (RGC: 12, 32, 41, 45) › 32_Refereed conference paper (with ISBN/ISSN) › peer-review
Author(s)
Related Research Unit(s)
Detail(s)
| Original language | English |
|---|---|
| Title of host publication | Proceedings of the Second International Conference on e-Business - ICE-B, (ICETE 2007) |
| Editors | Joaquim Filipe, David A. Marca, Boris Shishkov, Marten van Sinderen |
| Publisher | SciTePress |
| Pages | 235-242 |
| ISBN (Print) | 9789898111111 |
| Publication status | Published - Jul 2007 |
Conference
| Title | 2nd International Conference on e-Business, ICE-B 2007 |
|---|---|
| Place | Spain |
| City | Barcelona |
| Period | 28 - 31 July 2007 |
Link(s)
Abstract
In response to an increase in both team collaboration and real-time dynamics in the current business environment, more and more companies adopt instant messaging as a means of improving team effectiveness and efficacy and reducing delays in decision making. This study offers a novel exploration of co-workers' we-intention to use instant messaging for collaborative work by investigating two group-level determinants - group norm and social identity - and considering the mediating effect of desire. A survey (n=482) was conducted to test the differences between high and low experience respondents. The research model explains 57.5% of the variance in we-intention. Research results show that desire partially mediates the effects of group norm and social identity on we-intention. The relationships between group norm and desire, as well as between group norm and we-intention, are found to be stronger for low experience group, in contrast, the relationships between social identity and desire, as well as between social identity and we-intention, are found to be stronger for high experience group. Implications of this study are provided for both researchers and practitioners. © 2023 SciTePress
Research Area(s)
- Computer-supported cooperative work, Desire, Experience, Group norm, Instant messaging, Social identity, Social influence, We-intention
Citation Format(s)
We-intention to use instant messaging for collaborative work : The moderating effect of experience. / Shen, Aaron X. L.; Cheung, Christy M. K.; Lee, Matthew K. O. et al.
Proceedings of the Second International Conference on e-Business - ICE-B, (ICETE 2007). ed. / Joaquim Filipe; David A. Marca; Boris Shishkov; Marten van Sinderen. SciTePress, 2007. p. 235-242.Research output: Chapters, Conference Papers, Creative and Literary Works (RGC: 12, 32, 41, 45) › 32_Refereed conference paper (with ISBN/ISSN) › peer-review
