Web searching for health : Theoretical foundations for analyzing problematic search engine use

Research output: Chapters, Conference Papers, Creative and Literary Works (RGC: 12, 32, 41, 45)32_Refereed conference paper (with ISBN/ISSN)peer-review

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Author(s)

Detail(s)

Original languageEnglish
Title of host publicationSocial Informatics
Subtitle of host publicationThird International Conference, SocInfo 2011, Proceedings
PublisherSpringer Verlag
Pages59-66
Volume6984 LNCS
ISBN (Print)9783642247033
Publication statusPublished - 2011
Externally publishedYes

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume6984 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Title3rd International Conference on Social Informatics, SocInfo 2011
PlaceSingapore
CitySingapore
Period6 - 8 October 2011

Abstract

Increasingly, consumers are searching online for health information. This rise in Web searching for health calls for a theoretical approach that explains the problems associated with consumers' use of search engines for health information retrieval. In this context, this paper provides an exploratory framework for understanding problematic search engine use in the context of online health information retrieval. It extends Caplan's (2005) theoretical framework of problematic Internet use by integrating users' cognitive shift in the search process. The framework highlights the cognitive, behavioural and affective symptoms leading to negative outcomes of improper search engine use. Finally, the paper discusses implications of adopting the framework for understanding consumers' search behaviour in health information retrieval. © 2011 Springer-Verlag.

Research Area(s)

  • Cognitive Shift, Online Health Information Retrieval, Problematic Internet Use, Problematic Search Engine Use, Web Search

Citation Format(s)

Web searching for health : Theoretical foundations for analyzing problematic search engine use. / Rao, Pallavi; Skoric, Marko M.

Social Informatics: Third International Conference, SocInfo 2011, Proceedings. Vol. 6984 LNCS Springer Verlag, 2011. p. 59-66 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 6984 LNCS).

Research output: Chapters, Conference Papers, Creative and Literary Works (RGC: 12, 32, 41, 45)32_Refereed conference paper (with ISBN/ISSN)peer-review