We-intention to use instant messaging for collaborative work: The moderating effect of experience

Aaron X. L. Shen; Christy M. K. Cheung; Matthew K. O. Lee; WeiPing Wang

doi:10.5220/0002108802350242

We-intention to use instant messaging for collaborative work: The moderating effect of experience

Aaron X. L. Shen
, Christy M. K. Cheung
, Matthew K. O. Lee
, WeiPing Wang

Research output: Chapters, Conference Papers, Creative and Literary Works › RGC 32 - Refereed conference paper (with host publication) › peer-review

1 Citation (Scopus)

Abstract

In response to an increase in both team collaboration and real-time dynamics in the current business environment, more and more companies adopt instant messaging as a means of improving team effectiveness and efficacy and reducing delays in decision making. This study offers a novel exploration of co-workers' we-intention to use instant messaging for collaborative work by investigating two group-level determinants - group norm and social identity - and considering the mediating effect of desire. A survey (n=482) was conducted to test the differences between high and low experience respondents. The research model explains 57.5% of the variance in we-intention. Research results show that desire partially mediates the effects of group norm and social identity on we-intention. The relationships between group norm and desire, as well as between group norm and we-intention, are found to be stronger for low experience group, in contrast, the relationships between social identity and desire, as well as between social identity and we-intention, are found to be stronger for high experience group. Implications of this study are provided for both researchers and practitioners. © 2023 SciTePress.

Original language	English
Title of host publication	Proceedings of the Second International Conference on e-Business - ICE-B, (ICETE 2007)
Editors	Joaquim Filipe, David A. Marca, Boris Shishkov, Marten van Sinderen
Publisher	SciTePress
Pages	235-242
ISBN (Print)	9789898111111
DOIs	https://doi.org/10.5220/0002108802350242
Publication status	Published - Jul 2007
Event	2nd International Conference on e-Business, ICE-B 2007 - Barcelona, Spain Duration: 28 Jul 2007 → 31 Jul 2007 https://www.scitepress.org/ProceedingsDetails.aspx?ID=pJIc0mZAuAo=&t=1

Conference

Conference	2nd International Conference on e-Business, ICE-B 2007
Place	Spain
City	Barcelona
Period	28/07/07 → 31/07/07
Internet address	https://www.scitepress.org/ProceedingsDetails.aspx?ID=pJIc0mZAuAo=&t=1

Research Keywords

Computer-supported cooperative work
Desire
Experience
Group norm
Instant messaging
Social identity
Social influence
We-intention

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10.5220/0002108802350242

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Shen, A. X. L., Cheung, C. M. K., Lee, M. K. O., & Wang, W. (2007). We-intention to use instant messaging for collaborative work: The moderating effect of experience. In J. Filipe, D. A. Marca, B. Shishkov, & M. van Sinderen (Eds.), Proceedings of the Second International Conference on e-Business - ICE-B, (ICETE 2007) (pp. 235-242). SciTePress. https://doi.org/10.5220/0002108802350242

Shen, Aaron X. L. ; Cheung, Christy M. K. ; Lee, Matthew K. O. et al. / We-intention to use instant messaging for collaborative work : The moderating effect of experience. Proceedings of the Second International Conference on e-Business - ICE-B, (ICETE 2007). editor / Joaquim Filipe ; David A. Marca ; Boris Shishkov ; Marten van Sinderen. SciTePress, 2007. pp. 235-242

@inproceedings{30501328bad644559ecb907db985811e,

title = "We-intention to use instant messaging for collaborative work: The moderating effect of experience",

abstract = "In response to an increase in both team collaboration and real-time dynamics in the current business environment, more and more companies adopt instant messaging as a means of improving team effectiveness and efficacy and reducing delays in decision making. This study offers a novel exploration of co-workers' we-intention to use instant messaging for collaborative work by investigating two group-level determinants - group norm and social identity - and considering the mediating effect of desire. A survey (n=482) was conducted to test the differences between high and low experience respondents. The research model explains 57.5\% of the variance in we-intention. Research results show that desire partially mediates the effects of group norm and social identity on we-intention. The relationships between group norm and desire, as well as between group norm and we-intention, are found to be stronger for low experience group, in contrast, the relationships between social identity and desire, as well as between social identity and we-intention, are found to be stronger for high experience group. Implications of this study are provided for both researchers and practitioners. {\textcopyright} 2023 SciTePress.",

keywords = "Computer-supported cooperative work, Desire, Experience, Group norm, Instant messaging, Social identity, Social influence, We-intention",

author = "Shen, \{Aaron X. L.\} and Cheung, \{Christy M. K.\} and Lee, \{Matthew K. O.\} and WeiPing Wang",

year = "2007",

month = jul,

doi = "10.5220/0002108802350242",

language = "English",

isbn = "9789898111111",

pages = "235--242",

editor = "Joaquim Filipe and Marca, \{David A.\} and Boris Shishkov and \{van Sinderen\}, Marten",

booktitle = "Proceedings of the Second International Conference on e-Business - ICE-B, (ICETE 2007)",

publisher = "SciTePress",

note = "2nd International Conference on e-Business, ICE-B 2007 ; Conference date: 28-07-2007 Through 31-07-2007",

url = "https://www.scitepress.org/ProceedingsDetails.aspx?ID=pJIc0mZAuAo=\&t=1",

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Shen, AXL, Cheung, CMK, Lee, MKO & Wang, W 2007, We-intention to use instant messaging for collaborative work: The moderating effect of experience. in J Filipe, DA Marca, B Shishkov & M van Sinderen (eds), Proceedings of the Second International Conference on e-Business - ICE-B, (ICETE 2007). SciTePress, pp. 235-242, 2nd International Conference on e-Business, ICE-B 2007, Barcelona, Spain, 28/07/07. https://doi.org/10.5220/0002108802350242

We-intention to use instant messaging for collaborative work: The moderating effect of experience. / Shen, Aaron X. L.; Cheung, Christy M. K.; Lee, Matthew K. O. et al.
Proceedings of the Second International Conference on e-Business - ICE-B, (ICETE 2007). ed. / Joaquim Filipe; David A. Marca; Boris Shishkov; Marten van Sinderen. SciTePress, 2007. p. 235-242.

Research output: Chapters, Conference Papers, Creative and Literary Works › RGC 32 - Refereed conference paper (with host publication) › peer-review

TY - GEN

T1 - We-intention to use instant messaging for collaborative work

T2 - 2nd International Conference on e-Business, ICE-B 2007

AU - Shen, Aaron X. L.

AU - Cheung, Christy M. K.

AU - Lee, Matthew K. O.

AU - Wang, WeiPing

PY - 2007/7

Y1 - 2007/7

N2 - In response to an increase in both team collaboration and real-time dynamics in the current business environment, more and more companies adopt instant messaging as a means of improving team effectiveness and efficacy and reducing delays in decision making. This study offers a novel exploration of co-workers' we-intention to use instant messaging for collaborative work by investigating two group-level determinants - group norm and social identity - and considering the mediating effect of desire. A survey (n=482) was conducted to test the differences between high and low experience respondents. The research model explains 57.5% of the variance in we-intention. Research results show that desire partially mediates the effects of group norm and social identity on we-intention. The relationships between group norm and desire, as well as between group norm and we-intention, are found to be stronger for low experience group, in contrast, the relationships between social identity and desire, as well as between social identity and we-intention, are found to be stronger for high experience group. Implications of this study are provided for both researchers and practitioners. © 2023 SciTePress.

AB - In response to an increase in both team collaboration and real-time dynamics in the current business environment, more and more companies adopt instant messaging as a means of improving team effectiveness and efficacy and reducing delays in decision making. This study offers a novel exploration of co-workers' we-intention to use instant messaging for collaborative work by investigating two group-level determinants - group norm and social identity - and considering the mediating effect of desire. A survey (n=482) was conducted to test the differences between high and low experience respondents. The research model explains 57.5% of the variance in we-intention. Research results show that desire partially mediates the effects of group norm and social identity on we-intention. The relationships between group norm and desire, as well as between group norm and we-intention, are found to be stronger for low experience group, in contrast, the relationships between social identity and desire, as well as between social identity and we-intention, are found to be stronger for high experience group. Implications of this study are provided for both researchers and practitioners. © 2023 SciTePress.

KW - Computer-supported cooperative work

KW - Desire

KW - Experience

KW - Group norm

KW - Instant messaging

KW - Social identity

KW - Social influence

KW - We-intention

UR - https://www.scopus.com/pages/publications/61849168000

UR - https://www.scopus.com/pages/publications/61849168000#tab=impact

U2 - 10.5220/0002108802350242

DO - 10.5220/0002108802350242

M3 - RGC 32 - Refereed conference paper (with host publication)

SN - 9789898111111

SP - 235

EP - 242

BT - Proceedings of the Second International Conference on e-Business - ICE-B, (ICETE 2007)

A2 - Filipe, Joaquim

A2 - Marca, David A.

A2 - Shishkov, Boris

A2 - van Sinderen, Marten

PB - SciTePress

Y2 - 28 July 2007 through 31 July 2007

ER -

We-intention to use instant messaging for collaborative work: The moderating effect of experience

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