Wakeup call : Strategic management, network alarms, and performance

Research output: Journal Publications and Reviews (RGC: 21, 22, 62)21_Publication in refereed journalpeer-review

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Detail(s)

Original languageEnglish
Pages (from-to)731-741
Journal / PublicationPublic Administration Review
Volume70
Issue number5
Publication statusPublished - Sep 2010
Externally publishedYes

Abstract

New empirical evidence suggests that service performance is shaped by the strategies adopted by public organizations and the networking behavior of public managers. Strategy captures two central behavioral aspects of public organizations: the way in which objectives and actions are selected (processes), and an organization's approach to service delivery (content). Networking is similarly concerned with the behavior of public managers as they interact with others. These twin themes are linked in an integrated study that explores the relationship between strategy, networking, and service performance within a sample of English local governments. The results show that strategy processes based on rational planning offer long-run positive effects on public services, as does a strategic proactive stance. Copyright © 2010 The American Society for Public Administration.

Citation Format(s)

Wakeup call : Strategic management, network alarms, and performance. / Walker, Richard M.; Andrews, Rhys; Boyne, George A.; Meier, Kenneth J.; O'Toole, Laurence J.

In: Public Administration Review, Vol. 70, No. 5, 09.2010, p. 731-741.

Research output: Journal Publications and Reviews (RGC: 21, 22, 62)21_Publication in refereed journalpeer-review