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Voices of the internet of things: An exploration of multiple voice effects in smart homes

Moon Yohan, Ki Joon Kim, Dong-Hee Shin*

*Corresponding author for this work

Research output: Chapters, Conference Papers, Creative and Literary WorksRGC 32 - Refereed conference paper (with host publication)peer-review

Abstract

Based on the Computers Are Social Actors (CASA) paradigm, this study investigates an effect of media specialization by number of voice in smarthome environment where many smart devices are controlled by voice user interface (VUI). Result from a between-subjects experiment (N = 50) examines that there are interaction effects between users personality and number of voice on social attraction and trust toward media technology which are critical in humancomputer interactions. In this experiment, extrovert users feel a stronger feeling of social attraction and trust when there is one identical voice from several smart devices. On the other hand, introvert users feel a stronger feeling of social attraction and trust when different smart devices make respective voices. These results provide a strong evidence for human’s automatic social response to smart devices which have a voice, a strong anthropomorphic cue. Finally, we discuss on implications for future VUI setting, according to user’s personality.
Original languageEnglish
Title of host publicationLecture Notes in Computer Science
PublisherSpringer Verlag
Pages270-278
Volume9749
ISBN (Print)9783319398617
DOIs
Publication statusPublished - Jul 2016
Event18th International Conference on Human-Computer Interaction, HCI International 2016 - Toronto, Canada
Duration: 17 Jul 201622 Jul 2016

Publication series

Name
ISSN (Print)0302-9743

Conference

Conference18th International Conference on Human-Computer Interaction, HCI International 2016
PlaceCanada
CityToronto
Period17/07/1622/07/16

Research Keywords

  • CASA
  • Natural user interface
  • Number of voice
  • User personality
  • Voice user interface

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