Value of Mobile Commerce to Customers

Research output: Chapters, Conference Papers, Creative and Literary WorksRGC 32 - Refereed conference paper (with host publication)peer-review

7 Scopus Citations
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Author(s)

Detail(s)

Original languageEnglish
Title of host publication10th Americas Conference on Information Systems, AMCIS 2004
PublisherAssociation for Information Systems
Pages2811-2814
Publication statusPublished - 2004
Externally publishedYes

Publication series

Name10th Americas Conference on Information Systems, AMCIS 2004

Conference

Title10th Americas Conference on Information Systems, AMCIS 2004
PlaceUnited States
CityNew York
Period6 - 8 August 2004

Abstract

Advances in wireless technology have stimulated rapid developments in electronic commerce via the use of mobile devices. This research studies the values of mobile commerce using a qualitative means-ends approach, called Value-Focused Thinking. We interviewed 30 subjects and captured their values of mobile commerce. The relationships among these values were illustrated using a means-ends objective network. For researchers, this research contributes to our understanding of mobile commerce and provides a foundation for future research. For practitioners, the results of this research highlight the concerns and issues of customers, and are valuable for strategy formulation in mobile commerce.

Research Area(s)

  • Means-Ends Network, Mobile Commerce, Value-Focused Thinking, Values

Bibliographic Note

Publication details (e.g. title, author(s), publication statuses and dates) are captured on an “AS IS” and “AS AVAILABLE” basis at the time of record harvesting from the data source. Suggestions for further amendments or supplementary information can be sent to [email protected].

Citation Format(s)

Value of Mobile Commerce to Customers. / Siau, Keng; Sheng, Hong; Nah, Fiona.
10th Americas Conference on Information Systems, AMCIS 2004. Association for Information Systems, 2004. p. 2811-2814 (10th Americas Conference on Information Systems, AMCIS 2004).

Research output: Chapters, Conference Papers, Creative and Literary WorksRGC 32 - Refereed conference paper (with host publication)peer-review