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Using quality function deployment in process analysis

    Research output: Chapters, Conference Papers, Creative and Literary WorksRGC 32 - Refereed conference paper (with host publication)peer-review

    Abstract

    This paper presents the application of quality function deployment (QFD) to process analysis. QFD has been applied in various industries since the 1960s, but traditional QFD methodologies still have many limitations. An improved QFD framework is proposed, in which, customer requirements are identified through value engineering and strategic analysis. Process mapping using the IDEF methodology is then employed to formulate the design specification of a system before the "House of Quality" is applied. A case study is conducted to demonstrate the usefulness of the proposed framework in analyzing the effectiveness and performance of two types of sigulation processes in semi-conductor industry.
    Original languageEnglish
    Title of host publicationLecture Notes in Engineering and Computer Science
    Pages694-698
    Publication statusPublished - 2006
    EventInternational MultiConference of Engineers and Computer Scientists 2006, IMECS 2006 - Kowloon, Hong Kong, China
    Duration: 20 Jun 200622 Jun 2006

    Publication series

    Name
    ISSN (Print)2078-0958

    Conference

    ConferenceInternational MultiConference of Engineers and Computer Scientists 2006, IMECS 2006
    PlaceHong Kong, China
    CityKowloon
    Period20/06/0622/06/06

    Research Keywords

    • Engineering Process
    • Quality Function Deployment

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