Using quality function deployment in process analysis

Research output: Chapters, Conference Papers, Creative and Literary Works (RGC: 12, 32, 41, 45)32_Refereed conference paper (with ISBN/ISSN)peer-review

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Author(s)

Detail(s)

Original languageEnglish
Title of host publicationLecture Notes in Engineering and Computer Science
Pages694-698
Publication statusPublished - 2006

Publication series

Name
ISSN (Print)2078-0958

Conference

TitleInternational MultiConference of Engineers and Computer Scientists 2006, IMECS 2006
PlaceHong Kong
CityKowloon
Period20 - 22 June 2006

Abstract

This paper presents the application of quality function deployment (QFD) to process analysis. QFD has been applied in various industries since the 1960s, but traditional QFD methodologies still have many limitations. An improved QFD framework is proposed, in which, customer requirements are identified through value engineering and strategic analysis. Process mapping using the IDEF methodology is then employed to formulate the design specification of a system before the "House of Quality" is applied. A case study is conducted to demonstrate the usefulness of the proposed framework in analyzing the effectiveness and performance of two types of sigulation processes in semi-conductor industry.

Research Area(s)

  • Engineering Process, Quality Function Deployment

Citation Format(s)

Using quality function deployment in process analysis. / Law, Hang-Wai; Hua, Meng.

Lecture Notes in Engineering and Computer Science. 2006. p. 694-698.

Research output: Chapters, Conference Papers, Creative and Literary Works (RGC: 12, 32, 41, 45)32_Refereed conference paper (with ISBN/ISSN)peer-review