USING KPI FOR INCENTIVIZATION

Sai On CHEUNG; Nan CAO; Wing Sum Alfred  MA

doi:10.14455/ISEC.2020.7(2).CON-06

USING KPI FOR INCENTIVIZATION

Sai On CHEUNG
, Nan CAO
, Wing Sum Alfred MA

Department of Architecture and Civil Engineering

Research output: Chapters, Conference Papers, Creative and Literary Works › RGC 32 - Refereed conference paper (with host publication) › peer-review

2 Citations (Scopus)

342 Downloads (CityUHK Scholars)

Abstract

Construction projects are getting bigger and more complex. The services of multidisciplinary teams of professionals are needed. To complete the projects on time, within budget and of required standards, concerted efforts of all team members are paramount. In Hong Kong, the HKSAR government has been promoting the use of New Engineering Contract (NEC) for use in public projects on the belief that NEC can foster cooperation among the team members. Furthermore, incentives have been used to galvanize team effort in order to meet the project goals. This study posits to study the use of incentives under the NEC, in particular, how Key Performance Index (KPI) can be used to monitor the attainment of the goals set under the incentive arrangement. Accordingly, Option X20 of the NEC was selected as the focus of this study. A questionnaire survey was used to collect views of practitioners as to what kinds of KPIs are suitable to be used for the operation of Option X20. The results of the survey indicated that cost- and time-related; objective and quantitative KPIs should be used as these are indicative of the achievement of collaboration. It is concluded that when suitable KPIs are selected with realistic and attainable targets, incentivizing effects can be materialized

Original language	English
Title of host publication	Proceedings of International Structural Engineering and Construction
Editors	Hossein Askarinejad, Siamak Yazdani, Amarjit Singh
Publisher	ISEC Press
DOIs	https://doi.org/10.14455/ISEC.2020.7(2).CON-06
Publication status	Published - 30 Nov 2020
Event	The Fifth Australasia and South-East Asia Structural Engineering and Construction Conference - This conference will hold both on-site and online presentations, Christchurch, New Zealand Duration: 30 Nov 2020 → 3 Dec 2020 https://www.isec-society.org/ASEA_SEC_05/

Publication series

Name	Proceedings of International Structural Engineering and Construction
ISSN (Print)	2644-108X

Conference

Conference	The Fifth Australasia and South-East Asia Structural Engineering and Construction Conference
Abbreviated title	ASEA SEC 5
Place	New Zealand
City	Christchurch
Period	30/11/20 → 3/12/20
Internet address	https://www.isec-society.org/ASEA_SEC_05/

Research Keywords

Performance evaluation
NEC
Construction
Project management

Publisher's Copyright Statement

This full text is made available under CC-BY-NC-ND 4.0. https://creativecommons.org/licenses/by-nc-nd/4.0/

Access Output

10.14455/ISEC.2020.7(2).CON-06

72285820.pdfFinal Published version, 409 KBLicence: CC BY-NC-ND

Other Access Options

Check CityUHK Library

Permanent Link

Right click to copy link

Cite this

@inproceedings{d7720059a06040b294788afea708a13e,

title = "USING KPI FOR INCENTIVIZATION",

abstract = "Construction projects are getting bigger and more complex. The services of multidisciplinary teams of professionals are needed. To complete the projects on time, within budget and of required standards, concerted efforts of all team members are paramount. In Hong Kong, the HKSAR government has been promoting the use of New Engineering Contract (NEC) for use in public projects on the belief that NEC can foster cooperation among the team members. Furthermore, incentives have been used to galvanize team effort in order to meet the project goals. This study posits to study the use of incentives under the NEC, in particular, how Key Performance Index (KPI) can be used to monitor the attainment of the goals set under the incentive arrangement. Accordingly, Option X20 of the NEC was selected as the focus of this study. A questionnaire survey was used to collect views of practitioners as to what kinds of KPIs are suitable to be used for the operation of Option X20. The results of the survey indicated that cost- and time-related; objective and quantitative KPIs should be used as these are indicative of the achievement of collaboration. It is concluded that when suitable KPIs are selected with realistic and attainable targets, incentivizing effects can be materialized",

keywords = "Performance evaluation, NEC, Construction, Project management",

author = "CHEUNG, \{Sai On\} and Nan CAO and MA, \{Wing Sum Alfred\}",

year = "2020",

month = nov,

day = "30",

doi = "10.14455/ISEC.2020.7(2).CON-06",

language = "English",

series = "Proceedings of International Structural Engineering and Construction",

publisher = "ISEC Press",

editor = "Hossein Askarinejad and Siamak Yazdani and Amarjit Singh",

booktitle = "Proceedings of International Structural Engineering and Construction",

note = "The Fifth Australasia and South-East Asia Structural Engineering and Construction Conference, ASEA SEC 5 ; Conference date: 30-11-2020 Through 03-12-2020",

url = "https://www.isec-society.org/ASEA\_SEC\_05/",

}

CHEUNG, SO, CAO, N & MA , WSA 2020, USING KPI FOR INCENTIVIZATION. in H Askarinejad, S Yazdani & A Singh (eds), Proceedings of International Structural Engineering and Construction., CON-06, Proceedings of International Structural Engineering and Construction, ISEC Press, The Fifth Australasia and South-East Asia Structural Engineering and Construction Conference, Christchurch, New Zealand, 30/11/20. https://doi.org/10.14455/ISEC.2020.7(2).CON-06

USING KPI FOR INCENTIVIZATION. / CHEUNG, Sai On; CAO, Nan; MA , Wing Sum Alfred.
Proceedings of International Structural Engineering and Construction. ed. / Hossein Askarinejad; Siamak Yazdani; Amarjit Singh. ISEC Press, 2020. CON-06 (Proceedings of International Structural Engineering and Construction).

Research output: Chapters, Conference Papers, Creative and Literary Works › RGC 32 - Refereed conference paper (with host publication) › peer-review

TY - GEN

T1 - USING KPI FOR INCENTIVIZATION

AU - CHEUNG, Sai On

AU - CAO, Nan

AU - MA , Wing Sum Alfred

PY - 2020/11/30

Y1 - 2020/11/30

N2 - Construction projects are getting bigger and more complex. The services of multidisciplinary teams of professionals are needed. To complete the projects on time, within budget and of required standards, concerted efforts of all team members are paramount. In Hong Kong, the HKSAR government has been promoting the use of New Engineering Contract (NEC) for use in public projects on the belief that NEC can foster cooperation among the team members. Furthermore, incentives have been used to galvanize team effort in order to meet the project goals. This study posits to study the use of incentives under the NEC, in particular, how Key Performance Index (KPI) can be used to monitor the attainment of the goals set under the incentive arrangement. Accordingly, Option X20 of the NEC was selected as the focus of this study. A questionnaire survey was used to collect views of practitioners as to what kinds of KPIs are suitable to be used for the operation of Option X20. The results of the survey indicated that cost- and time-related; objective and quantitative KPIs should be used as these are indicative of the achievement of collaboration. It is concluded that when suitable KPIs are selected with realistic and attainable targets, incentivizing effects can be materialized

AB - Construction projects are getting bigger and more complex. The services of multidisciplinary teams of professionals are needed. To complete the projects on time, within budget and of required standards, concerted efforts of all team members are paramount. In Hong Kong, the HKSAR government has been promoting the use of New Engineering Contract (NEC) for use in public projects on the belief that NEC can foster cooperation among the team members. Furthermore, incentives have been used to galvanize team effort in order to meet the project goals. This study posits to study the use of incentives under the NEC, in particular, how Key Performance Index (KPI) can be used to monitor the attainment of the goals set under the incentive arrangement. Accordingly, Option X20 of the NEC was selected as the focus of this study. A questionnaire survey was used to collect views of practitioners as to what kinds of KPIs are suitable to be used for the operation of Option X20. The results of the survey indicated that cost- and time-related; objective and quantitative KPIs should be used as these are indicative of the achievement of collaboration. It is concluded that when suitable KPIs are selected with realistic and attainable targets, incentivizing effects can be materialized

KW - Performance evaluation

KW - NEC

KW - Construction

KW - Project management

UR - https://www.scopus.com/pages/publications/85108436132

UR - https://www.scopus.com/record/pubmetrics.uri?eid=2-s2.0-85108436132&origin=recordpage

U2 - 10.14455/ISEC.2020.7(2).CON-06

DO - 10.14455/ISEC.2020.7(2).CON-06

M3 - RGC 32 - Refereed conference paper (with host publication)

T3 - Proceedings of International Structural Engineering and Construction

BT - Proceedings of International Structural Engineering and Construction

A2 - Askarinejad, Hossein

A2 - Yazdani, Siamak

A2 - Singh, Amarjit

PB - ISEC Press

T2 - The Fifth Australasia and South-East Asia Structural Engineering and Construction Conference

Y2 - 30 November 2020 through 3 December 2020

ER -

USING KPI FOR INCENTIVIZATION

Abstract

Publication series

Conference

Research Keywords

Publisher's Copyright Statement

Access Output

Other Access Options

Permanent Link

Other Files and Links

Fingerprint

Cite this