TY - GEN
T1 - Usability of performance dashboards, usefulness of operational and tactical support, and quality of strategic support
T2 - 15th International Conference on Human Interface and the Management of Information: Information and Interaction for Health, Safety, Mobility and Complex Environments, HCI 2013
AU - Lea, Bih-Ru
AU - Nah, Fiona Fui-Hoon
N1 - Publication details (e.g. title, author(s), publication statuses and dates) are captured on an “AS IS” and “AS AVAILABLE” basis at the time of record harvesting from the data source. Suggestions for further amendments or supplementary information can be sent to [email protected].
PY - 2013
Y1 - 2013
N2 - Performance dashboards are used as a strategic decision support tool in organizations. In this research, we examine the relationships between the usability of performance dashboards, the usefulness of operational and tactical support, and the quality of strategic support that they provide. We hypothesize that usability of performance dashboards will influence user perceptions of the usefulness of the operational and tactical support provided by the dashboards, which in turn influence the perceived quality of strategic support provided. © 2013 Springer-Verlag Berlin Heidelberg.
AB - Performance dashboards are used as a strategic decision support tool in organizations. In this research, we examine the relationships between the usability of performance dashboards, the usefulness of operational and tactical support, and the quality of strategic support that they provide. We hypothesize that usability of performance dashboards will influence user perceptions of the usefulness of the operational and tactical support provided by the dashboards, which in turn influence the perceived quality of strategic support provided. © 2013 Springer-Verlag Berlin Heidelberg.
KW - Data Visualization
KW - Operational Support
KW - Performance Dashboards
KW - Strategic Support
KW - Tactical Support
KW - Usability
UR - https://www.scopus.com/pages/publications/84880910363
UR - https://www.scopus.com/record/pubmetrics.uri?eid=2-s2.0-84880910363&origin=recordpage
U2 - 10.1007/978-3-642-39215-3_14
DO - 10.1007/978-3-642-39215-3_14
M3 - RGC 32 - Refereed conference paper (with host publication)
SN - 9783642392146
VL - 8017 LNCS
T3 - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
SP - 116
EP - 123
BT - Human Interface and the Management of Information: Information and Interaction for Health, Safety, Mobility and Complex Environments - 15th International Conference, HCI International 2013, Proc.
Y2 - 21 July 2013 through 26 July 2013
ER -