Abstract
Lab tests often suggest an increasing failure rate for a product. However, failure rate from warranty data analysis is often upside-down bathtub or N-shape. Motivated by a real problem, this paper explains the discrepancies between lab test results and field return data by random customer usage rate. By supposing that lifetime of a product follows a Weibull distribution under design usage rate, we show that the field failure rate can be either decreasing, increasing, upside-down bathtub, or even N-shape, depending on the usage rate distribution and the corresponding parameters. These results are then applied to solve the motivating problem.
| Original language | English |
|---|---|
| Title of host publication | 61st Annual IIE Conference and Expo Proceedings |
| Publisher | Institute of Industrial Engineers |
| Publication status | Published - 2011 |
| Externally published | Yes |
| Event | 61st Annual Conference and Expo of the Institute of Industrial Engineers - Reno, NV, United States Duration: 21 May 2011 → 25 May 2011 |
Conference
| Conference | 61st Annual Conference and Expo of the Institute of Industrial Engineers |
|---|---|
| Place | United States |
| City | Reno, NV |
| Period | 21/05/11 → 25/05/11 |
Research Keywords
- Random usage rate
- Upside-down bathtub failure rate
- Warranty data
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