Abstract
Introduction: Health communication is an emerging and fast growing field of research and practice in East Asia. Emerging research indicates that existing Anglo-Saxon models of communication do not provide an adequate explanation of the patterns, styles and preferences that medical professionals display in communication with patients in the East Asian context.
Objective: To provide an integrative review of literature on health communication in East Asia and detail culturally-specific influences. Methods: Using PRISMA model, search of PubMed, PsychInfo, Web of Knowledge, ERIC and CINAHL databases were conducted for studies between January 2000 and March 2017, using the terms ‘clinician/health professional patient',
‘nurse/doctor-patient, ‘communication' and ‘Asia'. Results: 38 studies were included: Mainland China, Hong Kong, Japan, South Korea, and Taiwan. The existing body of research on clinician patient communication in East Asia can be classified: 1) understanding the roles and expectations of the nurse, clinician, patient, and family in clinician-patient consultations: a) nurse-patient communication; b) doctor-patient communication; c) the role of family member; and 2) factors affecting quality of care: d) cultural attitudes towards death and terminal illnesses; e) communication preferences affecting trust, decision-making and patient satisfaction; f) the extent to which patient centred care is being implemented in practice; and g) communication practices in multilingual/multi-disciplinary environments. Conclusion: The review detailed the complexity and heterogeneity of clinician-patient communication across East Asia. The studies reviewed 127 indicate that research in East Asia is starting to move beyond a preference for Western-based communication practices. Practice implications: There is a need to consider local culture in understanding and interpreting medical encounters in East Asia.
Objective: To provide an integrative review of literature on health communication in East Asia and detail culturally-specific influences. Methods: Using PRISMA model, search of PubMed, PsychInfo, Web of Knowledge, ERIC and CINAHL databases were conducted for studies between January 2000 and March 2017, using the terms ‘clinician/health professional patient',
‘nurse/doctor-patient, ‘communication' and ‘Asia'. Results: 38 studies were included: Mainland China, Hong Kong, Japan, South Korea, and Taiwan. The existing body of research on clinician patient communication in East Asia can be classified: 1) understanding the roles and expectations of the nurse, clinician, patient, and family in clinician-patient consultations: a) nurse-patient communication; b) doctor-patient communication; c) the role of family member; and 2) factors affecting quality of care: d) cultural attitudes towards death and terminal illnesses; e) communication preferences affecting trust, decision-making and patient satisfaction; f) the extent to which patient centred care is being implemented in practice; and g) communication practices in multilingual/multi-disciplinary environments. Conclusion: The review detailed the complexity and heterogeneity of clinician-patient communication across East Asia. The studies reviewed 127 indicate that research in East Asia is starting to move beyond a preference for Western-based communication practices. Practice implications: There is a need to consider local culture in understanding and interpreting medical encounters in East Asia.
| Original language | English |
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| Publication status | Published - 17 Sept 2018 |
| Event | 8th International and Interdisciplinary Conference on Applied Linguistics and Professional Practice (ALAPP 2018) - Cardiff University, Cardiff, United Kingdom Duration: 17 Sept 2018 → 19 Sept 2018 https://www.cardiff.ac.uk/conferences/applied-linguistics-and-professional-practice https://www.cardiff.ac.uk/conferences/applied-linguistics-and-professional-practice/overview |
Conference
| Conference | 8th International and Interdisciplinary Conference on Applied Linguistics and Professional Practice (ALAPP 2018) |
|---|---|
| Place | United Kingdom |
| City | Cardiff |
| Period | 17/09/18 → 19/09/18 |
| Internet address |