Understanding the acceptance of the Internet of Things : An integrative theoretical approach

Research output: Journal Publications and Reviews (RGC: 21, 22, 62)21_Publication in refereed journalpeer-review

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Original languageEnglish
Pages (from-to)754-771
Journal / PublicationAslib Journal of Information Management
Issue number5
Online published23 Aug 2021
Publication statusPublished - 6 Sep 2021


Purpose- Guided by the frameworks of the technology acceptance model, uses and gratifications theory and the information systems success model, this study develops and validates an adoption model for the Internet of Things (IoT).
Design/methodology/approach- The measurement and research models are statistically validated via a confirmatory factor analysis and a structural equation modeling analysis of data collected from 262 IoT users.
Findings- The results indicate that the IoT is expected to deliver accurate and up-to-date information via an accessible and reliable system to enhance its usefulness and ease of use, which leads to greater adoption. The results further reveal that sufficient knowledge and adequate understanding of the IoT outweigh technology discomfort, which, in turn, have a positive effect on individuals' motivation to use the IoT.
Originality/value- This study distills a rich set of antecedents to build a comprehensive theory of IoT acceptance and sheds light on the adoption of future pervasive information and communications technologies.

Research Area(s)

  • Internet of Things, IoT adoption, Technology acceptance model, Uses and gratifications theory, Information systems success model