Abstract
The ultimate goal of any prescribed medical therapy is to achieve desired outcomes for patients. However, patient non-compliance has long been a major problem detrimental to patients' health and thus is a concern of all healthcare providers. Patient trust in doctors and patient-doctor communication have been identified as critical factors influencing patient compliance. Nevertheless, little is known about the role of mobile technologies in patient compliance. The purpose of this paper is to predict and empirically demonstrate how mobile healthcare applications juxtaposed to patient trust can increase patients' compliance. We conducted a field survey with 125 patients in the United States. PLS techniques were employed to analyze our dataset. The results reveal that patient-doctor communication and the use of mobile system significantly impact patients' trust, which has a prominent effect on patient compliance attitude. We also find that behavioral intention, response efficacy, and self-efficacy positively influence patients' actual compliance behavior.
| Original language | English |
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| Title of host publication | 35th International Conference on Information Systems "Building a Better World Through Information Systems", ICIS 2014 |
| Publisher | Association for Information Systems |
| Publication status | Published - Dec 2014 |
| Event | 35th International Conference on Information Systems (ICIS 2014): Building a Better World Through Information Systems - Auckland, New Zealand Duration: 14 Dec 2014 → 17 Dec 2014 http://archives.aisconferences.org/icis2014/ http://icis2014.aisnet.org/ |
Conference
| Conference | 35th International Conference on Information Systems (ICIS 2014) |
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| Abbreviated title | ICIS2014 |
| Place | New Zealand |
| City | Auckland |
| Period | 14/12/14 → 17/12/14 |
| Internet address |
Research Keywords
- Healthcare
- Mobile healthcare system
- Patient compliance
- Patient planned behavior
- Patient-doctor communication
- Trust