Understanding indirect system use of junior employees in the context of healthcare
Research output: Journal Publications and Reviews (RGC: 21, 22, 62) › 21_Publication in refereed journal
Author(s)
Related Research Unit(s)
Detail(s)
| Original language | English |
|---|---|
| Pages (from-to) | 759-770 |
| Journal / Publication | Information and Management |
| Volume | 55 |
| Issue number | 6 |
| Online published | 13 Mar 2018 |
| Publication status | Published - Sep 2018 |
Link(s)
Abstract
As digital natives, junior employees are believed to be highly tech-savvy and directly use enterprise system in daily work. However, prior literature has reported a considerable number of indirect system use by junior employees. This study aims to understand this seemly paradoxical phenomenon. We theorize indirect system use as a technology interaction behavior with delegation. Results of a survey among junior physicians show that quantitative overload, positional legitimacy power, and social legitimacy power are significant antecedents of their indirect system use. Moreover, social legitimacy power has a stronger influence than positional legitimacy power.
Research Area(s)
- Digital natives, Indirect system use, Organizational delegation, Organizational power, Overload, Technology interaction
Citation Format(s)
Understanding indirect system use of junior employees in the context of healthcare. / Xu, Yujing; Tong, Yu; Shaoyi Liao, Stephen; Zhou, Guangquan; Yu, Yugang.
In: Information and Management, Vol. 55, No. 6, 09.2018, p. 759-770.Research output: Journal Publications and Reviews (RGC: 21, 22, 62) › 21_Publication in refereed journal
