Understanding and Fighting Scams : Media, Language, Appeals and Effects

Research output: Chapters, Conference Papers, Creative and Literary WorksRGC 32 - Refereed conference paper (with host publication)peer-review

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Detail(s)

Original languageEnglish
Title of host publicationHCII 2024 - Late Breaking Papers
PublisherSpringer 
Publication statusPublished - 3 Jul 2024

Publication series

NameLNCS
PublisherSpringer

Conference

Title26th International Conference on Human-Computer Interaction (HCI International 2024)
LocationWashington Hilton Hotel
PlaceUnited States
CityWashington DC
Period29 June - 4 July 2024

Abstract

Scams are fraudulent activities aiming to deceive individuals into relinquishing money, property, or rights, and they have proliferated in the context of widespread misinformation and disinformation. In this paper, we propose strategies and a research plan to address key questions about the exploitation of new communication technologies by scammers, the prevalence and nature of different scam types, and the language characteristics and appeals used in scamming content. We aim to develop a comprehensive taxonomy of scams and identify factors that contribute to their persuasiveness. Additionally, we propose the use of advanced technologies, including artificial intelligence, physiological measures, and brain mapping, to detect, investigate, and combat scams. The findings will inform the creation of educational resources and interventions, including databases, short videos, an online repository for crowdsourcing scam cases, community training programs, and online courses aimed at improving scam detection and prevention. By leveraging interdisciplinary expertise, this study seeks to develop a multi-faceted approach to mitigate the impact of scams and foster a more informed and resilient public.

Bibliographic Note

Information for this record is supplemented by the author(s) concerned. Since this conference is yet to commence, the information for this record is subject to revision.

Citation Format(s)

Understanding and Fighting Scams: Media, Language, Appeals and Effects. / Zhou, Shuhua; Liu, Xiao Fan; Nah, Fiona Fui-Hoon et al.
HCII 2024 - Late Breaking Papers. Springer , 2024. (LNCS).

Research output: Chapters, Conference Papers, Creative and Literary WorksRGC 32 - Refereed conference paper (with host publication)peer-review