Two-dimensional warranty : A literature review

Research output: Journal Publications and Reviews (RGC: 21, 22, 62)62_Review of books or of software (or similar publications/items)peer-review

49 Scopus Citations
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Detail(s)

Original languageEnglish
Pages (from-to)284-307
Journal / PublicationProceedings of the Institution of Mechanical Engineers, Part O: Journal of Risk and Reliability
Volume232
Issue number3
Online published30 Nov 2017
Publication statusPublished - 1 Jun 2018

Abstract

The warranty policies for capital-intensive products, such as automobiles, heavy equipment, and aircraft engines, typically have two dimensions, that is, the age and usage. During the last two decades, much research has been published on the two-dimensional warranty from many different perspectives. This article reviews and summarizes work and state-of-the-art developments in this research field, with emphasis on both theoretical methodologies and practical applications. In this review, five principal topics are covered: (1) two-dimensional warranty policies, (2) cost analysis of two-dimensional warranty, (3) two-dimensional warranty and engineering/marketing problems, (4) two-dimensional warranty and logistics issues, and (5) two-dimensional long-term warranty. In particular, the practical and application aspects of two-dimensional warranty policies have been surveyed. Overall, 105 journal papers covering 49 journals, published from 1993 to present, are selected and discussed in detail. Finally, some interesting and challenging research topics are presented for the scholars and practitioners to explore new research in this field.

Research Area(s)

  • failure modeling, flexible warranty, logistics, long-term warranty, maintenance, marketing, Two-dimensional warranty, warranty data analysis