The use of public computing facilities by library patrons: Demography, motivations, and barriers

Kurt DeMaagd, Han Ei Chew*, Guanxiong Huang, M. Laeeq Khan, Akshaya Sreenivasan, Robert LaRose

*Corresponding author for this work

Research output: Journal Publications and ReviewsRGC 21 - Publication in refereed journalpeer-review

8 Citations (Scopus)

Abstract

Public libraries play an important part in the development of a community. Today, they are seen as more than store houses of books; they are also responsible for the dissemination of online, and offline information. Public access computers are becoming increasingly popular as more and more people understand the need for internet access. Using a series of surveys conducted in 12 libraries across the state of Michigan, the current study is a step towards understanding why the computing facilities are widely used, and what are the motivations behind their use. In addition, barriers and other factors that hinder usage are also discussed. The findings from this study will help policy makers and library administrators evaluate the current allocation of scarce resources, help them promote greater use of the library's resources, and guide their future course of action. The study is conducted as part of a federally funded public computing center grant. © 2012 Elsevier Inc.
Original languageEnglish
Pages (from-to)110-118
JournalGovernment Information Quarterly
Volume30
Issue number1
DOIs
Publication statusPublished - Jan 2013
Externally publishedYes

Research Keywords

  • Barriers
  • BTOP
  • Libraries
  • Motivation of users
  • Public computing

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