The Role of Switching Costs on Service Loyalty: a Canonical Correlation Analysis

Yanqun He^*, Shuk-Man Cheung, Siu Keung TSE

^*Corresponding author for this work

Research output: Journal Publications and Reviews › RGC 22 - Publication in policy or professional journal

Original language	English
Pages (from-to)	154 - 164
Journal	Journal of Chinese Entrepreneurship
Volume	1
Issue number	2
DOIs	https://doi.org/10.1108/17561390910956305
Publication status	Published - 2009

Access Output

@article{ed71384af88348018250dd2624d134cd,

title = "The Role of Switching Costs on Service Loyalty: a Canonical Correlation Analysis",

author = "Yanqun He and Shuk-Man Cheung and TSE, {Siu Keung}",

year = "2009",

doi = "10.1108/17561390910956305",

language = "English",

volume = "1",

pages = "154 -- 164",

journal = "Journal of Chinese Entrepreneurship",

issn = "1756-1396",

publisher = "Emerald Publishing Limited",

number = "2",

}

TY - JOUR

T1 - The Role of Switching Costs on Service Loyalty

T2 - a Canonical Correlation Analysis

AU - He, Yanqun

AU - Cheung, Shuk-Man

AU - TSE, Siu Keung

PY - 2009

Y1 - 2009

U2 - 10.1108/17561390910956305

DO - 10.1108/17561390910956305

M3 - RGC 22 - Publication in policy or professional journal

SN - 1756-1396

VL - 1

SP - 154

EP - 164

JO - Journal of Chinese Entrepreneurship

JF - Journal of Chinese Entrepreneurship

IS - 2

ER -