The role of perceived critical mass in explaining we-intention to use instant messaging for team collaboration

Research output: Chapters, Conference Papers, Creative and Literary WorksRGC 32 - Refereed conference paper (with host publication)peer-review

1 Scopus Citations
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Author(s)

Detail(s)

Original languageEnglish
Title of host publicationICEB 2009 Proceedings (Macau, SAR China)
Pages1060-1069
Publication statusPublished - Nov 2009

Publication series

NameProceedings of the International Conference on Electronic Business (ICEB)
ISSN (Print)1683-0040

Conference

Title9th International Conference on Electronic Business, ICEB 2009
PlaceMacao
Period30 November - 4 December 2009

Abstract

Today, instant messaging has been becoming a major communication technology in business environment. One important causal factor related to the use of instant messaging is critical mass. Specifically, the use of instant messaging requires collective efforts and interdependence among two or more people, and thus is conceptualized as intentional social action in the current study. Drawing on prior studies of social influence and critical mass, we propose a research model and empirically evaluate it using survey data collected from 227 respondents. The results indicate that perceived critical mass impacts usage we-intention both directly and indirectly through attitude and social influence factors. We believe the findings of this study will provide important implications to both researchers and practitioners.

Research Area(s)

  • Instant messaging, Perceived critical mass, Social influence, Theory of reasoned action, We-intention

Citation Format(s)

The role of perceived critical mass in explaining we-intention to use instant messaging for team collaboration. / Shen, Aaron X.L.; Lee, Matthew K.O.; Cheung, Christy M.K. et al.
ICEB 2009 Proceedings (Macau, SAR China). 2009. p. 1060-1069 147 (Proceedings of the International Conference on Electronic Business (ICEB)).

Research output: Chapters, Conference Papers, Creative and Literary WorksRGC 32 - Refereed conference paper (with host publication)peer-review