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The plot-poll redesigned: Lessons from the deployment of a collective mood-tracker in an online support group

  • Alex Ivanov
  • , Emma Mileva

Research output: Journal Publications and ReviewsRGC 21 - Publication in refereed journalpeer-review

Abstract

The study described in this paper extends our earlier work on improving the user experience in online support groups via embedding social knowledge visualization interfaces. A real online support group was created for the purpose of testing a web-poll mood tracker for 16 weeks. We describe the design and deployment of both 2005 and current plot-polls, and conclude with the mixed results from our qualitative investigation, which yielded useful recommendations for future research.

Research Keywords

  • Ambient displays
  • Collaborative design
  • Data visualization
  • Interface design
  • Mood tracker
  • Online support group
  • Social visualization

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