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The organizational change capability of public organizations: Concept and measurement

  • Sven Vanhengel
  • , Bert George
  • , Geert Letens
  • , Kurt Verweire

Research output: Journal Publications and ReviewsRGC 21 - Publication in refereed journalpeer-review

71 Downloads (CityUHK Scholars)

Abstract

Change is inherent to public sector management, yet many change initiatives in public organizations fail due to a lack of relevant change capabilities within the organization. This article introduces a measurement scale designed specifically to assess the organizational change capability (OCC) of public organizations. Drawing on a literature search, expert review and empirical validation involving responses from 333 professionals across multiple military organizations in Belgium, this study constructs and tests a reliable and valid scale tailored to the unique operational, regulatory, and political landscapes of public organizations. The scale includes 77 items distributed across 15 identified components, highlighting the multidimensional nature of OCCs. Principal component analysis and reliability testing confirm the scale's robust psychometric properties. The OCC scale presented in this article deepens theoretical understanding of how public organizations manage and implement change and provides a foundation for future research in diverse public organizational contexts. © 2025 The Author(s).
Original languageEnglish
Pages (from-to)112-123
JournalPublic Money and Management
Volume46
Issue number1
Online published21 May 2025
DOIs
Publication statusPublished - Jan 2026

Research Keywords

  • Armed forces
  • change management
  • measurement
  • organizational change capability
  • public management
  • public organizations
  • public sector
  • scale development

Publisher's Copyright Statement

  • This full text is made available under CC-BY-NC-ND 4.0. https://creativecommons.org/licenses/by-nc-nd/4.0/

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