Abstract
Motivated by both the increasing popularity of Web 2.0 technologies and the lack of empirical studies to conceptualize and validate their roles in the work place, in this research we aim to establish a research model to capture how Web 2.0 technologies can enhance individual work performance. Grounded on the Media Synchronicity Theory, we introduce an indigenous Chinese concept, guanxi network (which refers to the web of inter-personal connections), and suggest its mediating role with respect to the use of Web 2.0 technologies in enhancing communication and work performance. The survey data from 179 work professionals in China supported the proposed model. Key findings, implications and future research are discussed.
| Original language | English |
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| Title of host publication | Proceedings of the 25th Australasian Conference on Information Systems |
| Publisher | Australasian Conference on Information Systems |
| ISBN (Electronic) | 978-1-927184-26-4 |
| Publication status | Published - Dec 2014 |
| Event | 25th Australasian Conference on Information Systems (ACIS 2014) - Auckland, New Zealand Duration: 8 Dec 2014 → 10 Dec 2014 https://openrepository.aut.ac.nz/handle/10292/7977 |
Conference
| Conference | 25th Australasian Conference on Information Systems (ACIS 2014) |
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| Country/Territory | New Zealand |
| City | Auckland |
| Period | 8/12/14 → 10/12/14 |
| Internet address |
Research Keywords
- Communication performance
- Guanxi network
- Media synchronicity theory (MST)
- Web 2.0
- Work performance
Publisher's Copyright Statement
- COPYRIGHT TERMS OF DEPOSITED POSTPRINT FILE: Louie H.M. Wong, Robert M. Davison, Carol X.J. Ou, Zhang Cheng © 2014. The authors assign to ACIS and educational and non-profit institutions a non-exclusive licence to use this document for personal use and in courses of instruction provided that the article is used in full and this copyright statement is reproduced. The authors also grant a non-exclusive licence to ACIS to publish this document in full in the Conference Papers and Proceedings. Those documents may be published on the World Wide Web, CD-ROM, in printed form, and on mirror sites on the World Wide Web. Any other usage is prohibited without the express permission of the authors.