The Impact of Technology Support for Contextualization and Media System Dependency on Enterprise Social Media Use

Xiayu Chen; Robert Davison; Qian Huang

The Impact of Technology Support for Contextualization and Media System Dependency on Enterprise Social Media Use

Research output: Chapters, Conference Papers, Creative and Literary Works › RGC 32 - Refereed conference paper (with host publication) › peer-review

Overview

2 Scopus Citations

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Detail(s)

Original language	English
Title of host publication	AMCIS 2015 Proceedings
Publisher	Americas Conference on Information Systems
ISBN (print)	9780996683104
Publication status	Published - Aug 2015

Conference

Title	21st Americas Conference on Information Systems (AMCIS 2015)
Place	Puerto Rico
City	Fajardo
Period	13 - 15 August 2015

Link(s)

	Check@CityULib
Attachment(s)	Documents 145237649.pdf Post-print, 264 KB, PDF Publisher's Copyright Statement COPYRIGHT TERMS OF DEPOSITED POSTPRINT FILE: © The Author(s).
Document Link	Links https://aisel.aisnet.org/amcis2015/SocialComputing/GeneralPresentations/1 Final Published version
Link to Scopus	https://www.scopus.com/record/display.uri?eid=2-s2.0-84963517236&origin=recordpage
Permanent Link	https://scholars.cityu.edu.hk/en/publications/publication(a856b596-e15a-4f24-a067-52786562d5fb).html

Abstract

While enterprise social media (ESM) increasingly plays a vital role in improving teamwork in organizations, our understanding of how ESM is used by team members is still limited. Although researchers have investigated the impacts of ESM use, relatively few studies explore how individual members exhibit different extents of ESM usage behavior. Drawing upon media system dependency theory, we propose that ESM support for cognitive and affective contextualization can enhance individuals' different types of dependency relations with the ESM by fulfilling their needs, which in turn lead to their different extents of usage behavior. Firms in China where ESM applications are used regularly will be surveyed to verify the associated hypotheses. The research design and expected contributions of this research will be discussed.