The Impact of Social Media on Digital Guanxi Development in the Chinese Workplace

Research output: Chapters, Conference Papers, Creative and Literary Works (RGC: 12, 32, 41, 45)32_Refereed conference paper (with host publication)peer-review

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Detail(s)

Original languageEnglish
Title of host publicationProceedings of the 56th Annual Hawaii International Conference on System Sciences
EditorsTung X. Bui
PublisherIEEE Computer Society
Pages2264-2273
ISBN (Print)9780998133164
Publication statusPublished - Jan 2023

Publication series

NameProceedings of the Annual Hawaii International Conference on System Sciences
Volume2023-January
ISSN (Print)1530-1605
ISSN (Electronic)2572-6862

Conference

Title56th Hawaii International Conference on System Sciences (HICSS 2023)
LocationHyatt Regency Maui
PlaceUnited States
CityMaui
Period3 - 6 January 2023

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Abstract

Organisational employees increasingly rely on various social media to develop guanxi online, resulting in the potentially huge value of identifying how social media can contribute to guanxi development in the workplace. In this study of digital guanxi development within Chinese organisations, we examine the role of different types of social media on the development of guanxi and its various dimensions. Based on an exploratory case study, we propose a theoretical framework that illustrates two mechanisms by which social media influence the development of digital guanxi at work. Our preliminary findings suggest that enterprise social media and public social media provide and reinforce instrumental and affective values, respectively, thereby facilitating guanxi development in the workplace. © 2023 IEEE Computer Society. All rights reserved.

Research Area(s)

  • China, Enterprise social media (ESM), Guanxi development, Public Social media (PSM)

Citation Format(s)

The Impact of Social Media on Digital Guanxi Development in the Chinese Workplace. / Hong, Jingzhu; Tan, Barney; Ng, Evelyn et al.
Proceedings of the 56th Annual Hawaii International Conference on System Sciences. ed. / Tung X. Bui. IEEE Computer Society, 2023. p. 2264-2273 (Proceedings of the Annual Hawaii International Conference on System Sciences; Vol. 2023-January).

Research output: Chapters, Conference Papers, Creative and Literary Works (RGC: 12, 32, 41, 45)32_Refereed conference paper (with host publication)peer-review

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