The Impact of Social Media on Digital Guanxi Development in the Chinese Workplace

Jingzhu Hong; Barney Tan; Evelyn Ng; Robert M. Davison; Louie Wong

The Impact of Social Media on Digital Guanxi Development in the Chinese Workplace

Jingzhu Hong, Barney Tan, Evelyn Ng, Robert M. Davison, Louie Wong

Department of Information Systems

Research output: Chapters, Conference Papers, Creative and Literary Works › RGC 32 - Refereed conference paper (with host publication) › peer-review

4 Citations (Scopus)

77 Downloads (CityUHK Scholars)

Abstract

Organisational employees increasingly rely on various social media to develop guanxi online, resulting in the potentially huge value of identifying how social media can contribute to guanxi development in the workplace. In this study of digital guanxi development within Chinese organisations, we examine the role of different types of social media on the development of guanxi and its various dimensions. Based on an exploratory case study, we propose a theoretical framework that illustrates two mechanisms by which social media influence the development of digital guanxi at work. Our preliminary findings suggest that enterprise social media and public social media provide and reinforce instrumental and affective values, respectively, thereby facilitating guanxi development in the workplace. © 2023 IEEE Computer Society. All rights reserved.

Original language	English
Title of host publication	Proceedings of the 56th Annual Hawaii International Conference on System Sciences
Editors	Tung X. Bui
Publisher	IEEE Computer Society
Pages	2264-2273
ISBN (Print)	9780998133164
Publication status	Published - Jan 2023
Event	56th Hawaii International Conference on System Sciences (HICSS 2023) - Hyatt Regency Maui, Maui, United States Duration: 3 Jan 2023 → 6 Jan 2023 https://scholarspace.manoa.hawaii.edu/communities/f36bf371-28c7-4427-bff7-718d2c995872

Publication series

Name	Proceedings of the Annual Hawaii International Conference on System Sciences
Volume	2023-January
ISSN (Print)	1530-1605
ISSN (Electronic)	2572-6862

Conference

Conference	56th Hawaii International Conference on System Sciences (HICSS 2023)
Abbreviated title	HICSS-56
Country/Territory	United States
City	Maui
Period	3/01/23 → 6/01/23
Internet address	https://scholarspace.manoa.hawaii.edu/communities/f36bf371-28c7-4427-bff7-718d2c995872

Funding

The work described in this paper was fully supported by a grant from the Research Grants Council of the Hong Kong Special Administrative Region, China [Project No. CityU11500120]

Research Keywords

China
Enterprise social media (ESM)
Guanxi development
Public Social media (PSM)

Publisher's Copyright Statement

This full text is made available under CC-BY-NC-ND 4.0. https://creativecommons.org/licenses/by-nc-nd/4.0/

Access Output

148220483.pdfFinal Published version, 549 KBLicence: CC BY-NC-ND

https://scholarspace.manoa.hawaii.edu/items/a08d9b13-8a00-40b8-9e07-6785f051925d

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Cite this

Hong, J., Tan, B., Ng, E., Davison, R. M., & Wong, L. (2023). The Impact of Social Media on Digital Guanxi Development in the Chinese Workplace. In T. X. Bui (Ed.), Proceedings of the 56th Annual Hawaii International Conference on System Sciences (pp. 2264-2273). (Proceedings of the Annual Hawaii International Conference on System Sciences; Vol. 2023-January). IEEE Computer Society. https://scholarspace.manoa.hawaii.edu/items/a08d9b13-8a00-40b8-9e07-6785f051925d

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title = "The Impact of Social Media on Digital Guanxi Development in the Chinese Workplace",

abstract = "Organisational employees increasingly rely on various social media to develop guanxi online, resulting in the potentially huge value of identifying how social media can contribute to guanxi development in the workplace. In this study of digital guanxi development within Chinese organisations, we examine the role of different types of social media on the development of guanxi and its various dimensions. Based on an exploratory case study, we propose a theoretical framework that illustrates two mechanisms by which social media influence the development of digital guanxi at work. Our preliminary findings suggest that enterprise social media and public social media provide and reinforce instrumental and affective values, respectively, thereby facilitating guanxi development in the workplace. {\textcopyright} 2023 IEEE Computer Society. All rights reserved.",

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year = "2023",

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booktitle = "Proceedings of the 56th Annual Hawaii International Conference on System Sciences",

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note = "56th Hawaii International Conference on System Sciences (HICSS 2023), HICSS-56 ; Conference date: 03-01-2023 Through 06-01-2023",

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Hong, J, Tan, B, Ng, E, Davison, RM & Wong, L 2023, The Impact of Social Media on Digital Guanxi Development in the Chinese Workplace. in TX Bui (ed.), Proceedings of the 56th Annual Hawaii International Conference on System Sciences. Proceedings of the Annual Hawaii International Conference on System Sciences, vol. 2023-January, IEEE Computer Society, pp. 2264-2273, 56th Hawaii International Conference on System Sciences (HICSS 2023), Maui, Hawaii, United States, 3/01/23. <https://scholarspace.manoa.hawaii.edu/items/a08d9b13-8a00-40b8-9e07-6785f051925d>

The Impact of Social Media on Digital Guanxi Development in the Chinese Workplace. / Hong, Jingzhu; Tan, Barney; Ng, Evelyn et al.
Proceedings of the 56th Annual Hawaii International Conference on System Sciences. ed. / Tung X. Bui. IEEE Computer Society, 2023. p. 2264-2273 (Proceedings of the Annual Hawaii International Conference on System Sciences; Vol. 2023-January).

Research output: Chapters, Conference Papers, Creative and Literary Works › RGC 32 - Refereed conference paper (with host publication) › peer-review

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T1 - The Impact of Social Media on Digital Guanxi Development in the Chinese Workplace

AU - Hong, Jingzhu

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AU - Ng, Evelyn

AU - Davison, Robert M.

AU - Wong, Louie

PY - 2023/1

Y1 - 2023/1

N2 - Organisational employees increasingly rely on various social media to develop guanxi online, resulting in the potentially huge value of identifying how social media can contribute to guanxi development in the workplace. In this study of digital guanxi development within Chinese organisations, we examine the role of different types of social media on the development of guanxi and its various dimensions. Based on an exploratory case study, we propose a theoretical framework that illustrates two mechanisms by which social media influence the development of digital guanxi at work. Our preliminary findings suggest that enterprise social media and public social media provide and reinforce instrumental and affective values, respectively, thereby facilitating guanxi development in the workplace. © 2023 IEEE Computer Society. All rights reserved.

AB - Organisational employees increasingly rely on various social media to develop guanxi online, resulting in the potentially huge value of identifying how social media can contribute to guanxi development in the workplace. In this study of digital guanxi development within Chinese organisations, we examine the role of different types of social media on the development of guanxi and its various dimensions. Based on an exploratory case study, we propose a theoretical framework that illustrates two mechanisms by which social media influence the development of digital guanxi at work. Our preliminary findings suggest that enterprise social media and public social media provide and reinforce instrumental and affective values, respectively, thereby facilitating guanxi development in the workplace. © 2023 IEEE Computer Society. All rights reserved.

KW - China

KW - Enterprise social media (ESM)

KW - Guanxi development

KW - Public Social media (PSM)

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SN - 9780998133164

T3 - Proceedings of the Annual Hawaii International Conference on System Sciences

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BT - Proceedings of the 56th Annual Hawaii International Conference on System Sciences

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T2 - 56th Hawaii International Conference on System Sciences (HICSS 2023)

Y2 - 3 January 2023 through 6 January 2023

ER -

The Impact of Social Media on Digital Guanxi Development in the Chinese Workplace

Abstract

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Research Keywords

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GRF: The Impact of Social Media on Digital Guanxi Formation in the Chinese Workplace

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The Impact of Social Media on Digital Guanxi Development in the Chinese Workplace

Abstract

Publication series

Conference

Funding

Research Keywords

Publisher's Copyright Statement

Access Output

Other Access Options

Permanent Link

Other Files and Links

Fingerprint

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GRF: The Impact of Social Media on Digital Guanxi Formation in the Chinese Workplace

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