The Impact of Herd Behavior on Purchase Behavior: The Moderating Role of Uncertainty

Xiayu Chen, Yanrui Li, Robert M. Davison, Yezheng Liu

Research output: Chapters, Conference Papers, Creative and Literary WorksRGC 32 - Refereed conference paper (with host publication)peer-review

Abstract

Herd behavior has gained attention in recent IS literature. However, the relationship between herd behavior and buyers' purchase behavior in social commerce contexts is under-investigated. In order to fill this gap, we develop a research model to investigate how herd behavior influences buyers' purchase behavior in the context of social commerce. In addition, we also consider how seller and product uncertainty moderate the relationship between herd behavior and buyers' purchase behavior. Users in China who have purchase experience on social commerce platforms will be surveyed to test our hypotheses. The research design and potential theoretical and practical implications will be discussed.
Original languageEnglish
Title of host publicationPACIS 2019 Proceedings
EditorsDongming Xu, James Jiang, Hee-Woong Kim
PublisherAssociation for Information Systems
Publication statusPublished - Jul 2019
Event23rd Pacific Asia Conference on Information Systems (PACIS 2019): Secure ICT Platform for the 4th Industrial Revolution - Shaanxi Guesthouse, Xi'an, China
Duration: 8 Jul 201912 Jul 2019
http://www.pacis2019.org/
http://www.pacis2019.org/program/show.php?lang=en&id=356
https://aisel.aisnet.org/pacis2019/

Publication series

NameProceedings of the Pacific Asia Conference on Information Systems, PACIS

Conference

Conference23rd Pacific Asia Conference on Information Systems (PACIS 2019)
Abbreviated titlePACIS 2019
PlaceChina
CityXi'an
Period8/07/1912/07/19
Internet address

Research Keywords

  • Herd behavior
  • Product uncertainty
  • Purchase behavior
  • Seller uncertainty
  • Social commerce

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