The Impact of Best Value on Local Authority Performance : Evidence from the Welsh Pilots
Research output: Journal Publications and Reviews › RGC 21 - Publication in refereed journal › peer-review
Author(s)
Related Research Unit(s)
Detail(s)
| Original language | English |
|---|---|
| Pages (from-to) | 44-68 |
| Journal / Publication | Local Government Studies |
| Volume | 27 |
| Issue number | 2 |
| Publication status | Published - Jun 2001 |
Link(s)
Abstract
This article provides the first empirical evidence on the impact of Best Value processes on local service quality, costs, efficiency and accountability. Views were obtained from a wide range of personnel involved in the pilot programme in Wales by means of a postal questionnaire and interviews. The evidence shows that so far Best Value has had a positive impact on quality and accountability but little impact on service costs. Perceptions of the impact of Best Value are significantly more positive in authorities that adopted a corporate approach to the pilot process.
Citation Format(s)
The Impact of Best Value on Local Authority Performance: Evidence from the Welsh Pilots. / Boyne, George; Gould-Williams, Julian; Law, Jennifer et al.
In: Local Government Studies, Vol. 27, No. 2, 06.2001, p. 44-68.
In: Local Government Studies, Vol. 27, No. 2, 06.2001, p. 44-68.
Research output: Journal Publications and Reviews › RGC 21 - Publication in refereed journal › peer-review
