The Effects of Wireless Emergency Alerts in Pandemic : Empirical Evidence of Online and Offline Consumption

Research output: Chapters, Conference Papers, Creative and Literary Works (RGC: 12, 32, 41, 45)32_Refereed conference paper (with ISBN/ISSN)peer-review

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Author(s)

Related Research Unit(s)

Detail(s)

Original languageEnglish
Title of host publicationICIS 2021 Proceedings
Subtitle of host publicationBuilding Sustainability and Resilience with IS: A Call for Action
Number of pages9
Publication statusPublished - Dec 2021

Conference

Title42nd International Conference on Information Systems (ICIS 2021)
PlaceUnited States
CityAustin
Period12 - 15 December 2021

Abstract

Wireless Emergency Alerts (WEAs) have become a critical information system to inform residents of a potentially harmful event in the nearby area. However, there is limited empirical evidence of the impact of WEAs. Moreover, WEAs may pose a threat to the privacy of infected people as the WEAs include the personal information of those. Using a large transaction dataset, this study empirically investigates (1) how the WEAs influence offline and online transactions, and (2) how different types of WEAs containing different personal information affect consumption. Our results show that people reduce offline transaction amounts after receiving WEAs to alert confirmed cases with their demographic information, but there is no change in offline transaction amounts after receiving WEAs to inform recently visited places and routes of infected people. In addition, the treatment effects are stronger for high spending people.

Research Area(s)

  • Wireless Emergency Alerts, pandemic, COVID-19, online and offline consumption

Citation Format(s)

The Effects of Wireless Emergency Alerts in Pandemic : Empirical Evidence of Online and Offline Consumption. / Myeong, Jaeho; Park, Yongjin; Ahn, Jae-Hyeon.

ICIS 2021 Proceedings: Building Sustainability and Resilience with IS: A Call for Action. 2021. 2379.

Research output: Chapters, Conference Papers, Creative and Literary Works (RGC: 12, 32, 41, 45)32_Refereed conference paper (with ISBN/ISSN)peer-review