The Digital Transformation of Microbusinesses in Indonesia: Dichotomous Effects and Consequences

Mahendrawathi ER; Robert M. Davison; Safirotu Khoir; Rahma Fauzia

doi:10.1007/978-3-031-67535-5_9

The Digital Transformation of Microbusinesses in Indonesia: Dichotomous Effects and Consequences

Mahendrawathi ER^*, Robert M. Davison, Safirotu Khoir, Rahma Fauzia

^*Corresponding author for this work

Department of Information Systems

Research output: Chapters, Conference Papers, Creative and Literary Works › RGC 32 - Refereed conference paper (with host publication) › peer-review

Abstract

Digital transformation is widely lauded as being beneficial for organizations. We undertake a qualitative exploration into how three microbusinesses in Indonesia are affected by Digital Transformation. We focus on the lived experiences of the microbusiness owner-managers. We find that the success of a digital transformation initiative depends on the owner-managers having both a growth and a technology mindset while observing that the availability of support from friends and relatives can be crucial to success. © IFIP International Federation for Information Processing 2024.

Original language	English
Title of host publication	Human Choice and Computers
Subtitle of host publication	16th IFIP International Conference on Human Choice and Computers, HCC 2024, Phuket, Thailand, September 8–10, 2024, Proceedings
Editors	Robert M. Davison, David Kreps
Place of Publication	Cham
Publisher	Springer
Pages	98-109
ISBN (Electronic)	978-3-031-67535-5
ISBN (Print)	9783031675348, 978-3-031-67537-9
DOIs	https://doi.org/10.1007/978-3-031-67535-5_9
Publication status	Published - 2024
Event	16th IFIP TC9 Human Choice and Computers Conference (HCC16): “Humans, Technological Innovations and Artificial Intelligence: Opportunities and Consequences" - Dusit Thani Laguna, Phuket, Thailand Duration: 8 Sept 2024 → 10 Sept 2024 https://hcc16.org/

Publication series

Name	IFIP Advances in Information and Communication Technology
Volume	719
ISSN (Print)	1868-4238
ISSN (Electronic)	1868-422X

Conference

Conference	16th IFIP TC9 Human Choice and Computers Conference (HCC16)
Country/Territory	Thailand
City	Phuket
Period	8/09/24 → 10/09/24
Internet address	https://hcc16.org/

Bibliographical note

Full text of this publication does not contain sufficient affiliation information. With consent from the author(s) concerned, the Research Unit(s) information for this record is based on the existing academic department affiliation of the author(s).

Research Keywords

Digital Transformation
microbusiness
small retail
sociotechnical systems
warung

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ER, M., Davison, R. M., Khoir, S., & Fauzia, R. (2024). The Digital Transformation of Microbusinesses in Indonesia: Dichotomous Effects and Consequences. In R. M. Davison, & D. Kreps (Eds.), Human Choice and Computers: 16th IFIP International Conference on Human Choice and Computers, HCC 2024, Phuket, Thailand, September 8–10, 2024, Proceedings (pp. 98-109). (IFIP Advances in Information and Communication Technology; Vol. 719). Springer . https://doi.org/10.1007/978-3-031-67535-5_9

ER, Mahendrawathi ; Davison, Robert M. ; Khoir, Safirotu et al. / The Digital Transformation of Microbusinesses in Indonesia : Dichotomous Effects and Consequences. Human Choice and Computers: 16th IFIP International Conference on Human Choice and Computers, HCC 2024, Phuket, Thailand, September 8–10, 2024, Proceedings. editor / Robert M. Davison ; David Kreps. Cham : Springer , 2024. pp. 98-109 (IFIP Advances in Information and Communication Technology).

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abstract = "Digital transformation is widely lauded as being beneficial for organizations. We undertake a qualitative exploration into how three microbusinesses in Indonesia are affected by Digital Transformation. We focus on the lived experiences of the microbusiness owner-managers. We find that the success of a digital transformation initiative depends on the owner-managers having both a growth and a technology mindset while observing that the availability of support from friends and relatives can be crucial to success. {\textcopyright} IFIP International Federation for Information Processing 2024.",

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ER, M, Davison, RM, Khoir, S & Fauzia, R 2024, The Digital Transformation of Microbusinesses in Indonesia: Dichotomous Effects and Consequences. in RM Davison & D Kreps (eds), Human Choice and Computers: 16th IFIP International Conference on Human Choice and Computers, HCC 2024, Phuket, Thailand, September 8–10, 2024, Proceedings. IFIP Advances in Information and Communication Technology, vol. 719, Springer , Cham, pp. 98-109, 16th IFIP TC9 Human Choice and Computers Conference (HCC16), Phuket, Thailand, 8/09/24. https://doi.org/10.1007/978-3-031-67535-5_9

The Digital Transformation of Microbusinesses in Indonesia: Dichotomous Effects and Consequences. / ER, Mahendrawathi; Davison, Robert M.; Khoir, Safirotu et al.
Human Choice and Computers: 16th IFIP International Conference on Human Choice and Computers, HCC 2024, Phuket, Thailand, September 8–10, 2024, Proceedings. ed. / Robert M. Davison; David Kreps. Cham: Springer , 2024. p. 98-109 (IFIP Advances in Information and Communication Technology; Vol. 719).

Research output: Chapters, Conference Papers, Creative and Literary Works › RGC 32 - Refereed conference paper (with host publication) › peer-review

TY - GEN

T1 - The Digital Transformation of Microbusinesses in Indonesia

T2 - 16th IFIP TC9 Human Choice and Computers Conference (HCC16)

AU - ER, Mahendrawathi

AU - Davison, Robert M.

AU - Khoir, Safirotu

AU - Fauzia, Rahma

N1 - Full text of this publication does not contain sufficient affiliation information. With consent from the author(s) concerned, the Research Unit(s) information for this record is based on the existing academic department affiliation of the author(s).

PY - 2024

Y1 - 2024

N2 - Digital transformation is widely lauded as being beneficial for organizations. We undertake a qualitative exploration into how three microbusinesses in Indonesia are affected by Digital Transformation. We focus on the lived experiences of the microbusiness owner-managers. We find that the success of a digital transformation initiative depends on the owner-managers having both a growth and a technology mindset while observing that the availability of support from friends and relatives can be crucial to success. © IFIP International Federation for Information Processing 2024.

AB - Digital transformation is widely lauded as being beneficial for organizations. We undertake a qualitative exploration into how three microbusinesses in Indonesia are affected by Digital Transformation. We focus on the lived experiences of the microbusiness owner-managers. We find that the success of a digital transformation initiative depends on the owner-managers having both a growth and a technology mindset while observing that the availability of support from friends and relatives can be crucial to success. © IFIP International Federation for Information Processing 2024.

KW - Digital Transformation

KW - microbusiness

KW - small retail

KW - sociotechnical systems

KW - warung

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SN - 9783031675348

SN - 978-3-031-67537-9

T3 - IFIP Advances in Information and Communication Technology

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EP - 109

BT - Human Choice and Computers

A2 - Davison, Robert M.

A2 - Kreps, David

PB - Springer

CY - Cham

Y2 - 8 September 2024 through 10 September 2024

ER -

ER M, Davison RM, Khoir S, Fauzia R. The Digital Transformation of Microbusinesses in Indonesia: Dichotomous Effects and Consequences. In Davison RM, Kreps D, editors, Human Choice and Computers: 16th IFIP International Conference on Human Choice and Computers, HCC 2024, Phuket, Thailand, September 8–10, 2024, Proceedings. Cham: Springer . 2024. p. 98-109. (IFIP Advances in Information and Communication Technology). Epub 2024 Aug 1. doi: 10.1007/978-3-031-67535-5_9

The Digital Transformation of Microbusinesses in Indonesia: Dichotomous Effects and Consequences

Abstract

Publication series

Conference

Bibliographical note

Research Keywords

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