The Communicative Ecology of Web 2.0 @ Work: Social Networking in the Workspace

Robert M. Davison; Carol Xiaojuan Ou; Maris G. Martinsons; Xiaoqing Hua; Angela Y Zhao; Rong Du

doi:10.5465/ambpp.2013.10180abstract

The Communicative Ecology of Web 2.0 @ Work: Social Networking in the Workspace

Robert M. Davison
, Carol Xiaojuan Ou
, Maris G. Martinsons
, Xiaoqing Hua
, Angela Y Zhao
, Rong Du

City University of Hong Kong

Research output: Conference Papers › RGC 32 - Refereed conference paper (without host publication) › peer-review

53 Downloads (CityUHK Scholars)

Abstract

Social media have transformed social interactions and now look set to transform workplace communications. In this exploratory study, we investigate how employees use and get value from a variety of social networking technologies. The context of this research is four software firms located in China. Notwithstanding differences in corporate attitudes towards social networking, we identify common themes in the way Web 2.0 technologies are leveraged as value is created by employees at all levels. We draw on the communication ecology framework to analyse the application of various technologies. We inductively develop five propositions that describe how social networking technologies contribute directly to horizontal and vertical communication in organizations, and ultimately to individual, team and organizational performance. Implications for research and practice are discussed.

Original language	English
DOIs	https://doi.org/10.5465/ambpp.2013.10180abstract
Publication status	Published - 12 Aug 2013
Event	73rd Annual Meeting of the Academy of Management (AOM 2013) - Orlando, United States Duration: 9 Aug 2013 → 13 Aug 2013

Conference

Conference	73rd Annual Meeting of the Academy of Management (AOM 2013)
Place	United States
City	Orlando
Period	9/08/13 → 13/08/13

Publisher's Copyright Statement

COPYRIGHT TERMS OF DEPOSITED POSTPRINT FILE: Copyright of Academy of Management Proceedings is the property of Academy of Management and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. Davison, R. M., Ou, C. X., Martinsons, M. G., Hua, X., Zhao, A. Y., & Du, R. (2013). The Communicative Ecology of Web 2.0 @ Work: Social Networking in the Workspace. Paper presented at 73rd Annual Meeting of the Academy of Management (AOM 2013), Orlando, Florida, United States. https://doi.org/10.5465/ambpp.2013.10180abstract.

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title = "The Communicative Ecology of Web 2.0 @ Work: Social Networking in the Workspace",

abstract = "Social media have transformed social interactions and now look set to transform workplace communications. In this exploratory study, we investigate how employees use and get value from a variety of social networking technologies. The context of this research is four software firms located in China. Notwithstanding differences in corporate attitudes towards social networking, we identify common themes in the way Web 2.0 technologies are leveraged as value is created by employees at all levels. We draw on the communication ecology framework to analyse the application of various technologies. We inductively develop five propositions that describe how social networking technologies contribute directly to horizontal and vertical communication in organizations, and ultimately to individual, team and organizational performance. Implications for research and practice are discussed.",

author = "Davison, \{Robert M.\} and Ou, \{Carol Xiaojuan\} and Martinsons, \{Maris G.\} and Xiaoqing Hua and Zhao, \{Angela Y\} and Rong Du",

year = "2013",

month = aug,

day = "12",

doi = "10.5465/ambpp.2013.10180abstract",

language = "English",

note = "73rd Annual Meeting of the Academy of Management (AOM 2013) ; Conference date: 09-08-2013 Through 13-08-2013",

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The Communicative Ecology of Web 2.0 @ Work: Social Networking in the Workspace. / Davison, Robert M.; Ou, Carol Xiaojuan; Martinsons, Maris G. et al.
2013. Paper presented at 73rd Annual Meeting of the Academy of Management (AOM 2013), Orlando, Florida, United States.

Research output: Conference Papers › RGC 32 - Refereed conference paper (without host publication) › peer-review

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AU - Davison, Robert M.

AU - Ou, Carol Xiaojuan

AU - Martinsons, Maris G.

AU - Hua, Xiaoqing

AU - Zhao, Angela Y

AU - Du, Rong

PY - 2013/8/12

Y1 - 2013/8/12

N2 - Social media have transformed social interactions and now look set to transform workplace communications. In this exploratory study, we investigate how employees use and get value from a variety of social networking technologies. The context of this research is four software firms located in China. Notwithstanding differences in corporate attitudes towards social networking, we identify common themes in the way Web 2.0 technologies are leveraged as value is created by employees at all levels. We draw on the communication ecology framework to analyse the application of various technologies. We inductively develop five propositions that describe how social networking technologies contribute directly to horizontal and vertical communication in organizations, and ultimately to individual, team and organizational performance. Implications for research and practice are discussed.

AB - Social media have transformed social interactions and now look set to transform workplace communications. In this exploratory study, we investigate how employees use and get value from a variety of social networking technologies. The context of this research is four software firms located in China. Notwithstanding differences in corporate attitudes towards social networking, we identify common themes in the way Web 2.0 technologies are leveraged as value is created by employees at all levels. We draw on the communication ecology framework to analyse the application of various technologies. We inductively develop five propositions that describe how social networking technologies contribute directly to horizontal and vertical communication in organizations, and ultimately to individual, team and organizational performance. Implications for research and practice are discussed.

U2 - 10.5465/ambpp.2013.10180abstract

DO - 10.5465/ambpp.2013.10180abstract

M3 - RGC 32 - Refereed conference paper (without host publication)

Y2 - 9 August 2013 through 13 August 2013

ER -

The Communicative Ecology of Web 2.0 @ Work: Social Networking in the Workspace

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