The art of digital transformation as crafted by a chief digital officer

Research output: Journal Publications and Reviews (RGC: 21, 22, 62)21_Publication in refereed journalpeer-review

13 Scopus Citations
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Original languageEnglish
Article number102617
Journal / PublicationInternational Journal of Information Management
Volume69
Online published29 Dec 2022
Publication statusPublished - Apr 2023

Abstract

Chief Digital Officers (CDOs) play a multitude of roles as they facilitate digital transformation. In this opinion paper, we draw on an interview that we undertook with the CDO at a major Chinese software and technology services firm to highlight the intricacies and idiosyncrasies of digital transformation work both within the organization and externally to clients. We characterise the nature of the CDO's role as ‘the art of digital transformation’, recognising the blend of business and technology knowledge with superior communication and persuasion skills.

Research Area(s)

  • Art, CDO, Chief digital officer, China, Digital leadership, Digital transformation, Software and services