The art of digital transformation as crafted by a chief digital officer

Robert M. Davison; Louie HM Wong; John Peng

doi:10.1016/j.ijinfomgt.2022.102617

Author(s)

Related Research Unit(s)

Department of Information Systems

Detail(s)

Original language	English
Article number	102617
Journal / Publication	International Journal of Information Management
Volume	69
Online published	29 Dec 2022
Publication status	Published - Apr 2023

Link(s)

DOI	DOI https://doi.org/10.1016/j.ijinfomgt.2022.102617 Final Published version
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Attachment(s)	Documents 132910133.pdf Post-print, 362 KB, PDF Publisher's Copyright Statement COPYRIGHT TERMS OF DEPOSITED POSTPRINT FILE: © 2022. This manuscript version is made available under the CC-BY-NC-ND 4.0 license https://creativecommons.org/licenses/by-nc-nd/4.0/.
Link to Scopus	https://www.scopus.com/record/display.uri?eid=2-s2.0-85145260224&origin=recordpage
Permanent Link	https://scholars.cityu.edu.hk/en/publications/publication(9c2cb586-71f5-4e55-b347-6ab2f965b906).html

Abstract

Chief Digital Officers (CDOs) play a multitude of roles as they facilitate digital transformation. In this opinion paper, we draw on an interview that we undertook with the CDO at a major Chinese software and technology services firm to highlight the intricacies and idiosyncrasies of digital transformation work both within the organization and externally to clients. We characterise the nature of the CDO's role as ‘the art of digital transformation’, recognising the blend of business and technology knowledge with superior communication and persuasion skills.