The art of digital transformation as crafted by a chief digital officer

Robert M. Davison*, Louie HM Wong, John Peng

*Corresponding author for this work

Research output: Journal Publications and ReviewsRGC 21 - Publication in refereed journalpeer-review

33 Citations (Scopus)
25 Downloads (CityUHK Scholars)

Abstract

Chief Digital Officers (CDOs) play a multitude of roles as they facilitate digital transformation. In this opinion paper, we draw on an interview that we undertook with the CDO at a major Chinese software and technology services firm to highlight the intricacies and idiosyncrasies of digital transformation work both within the organization and externally to clients. We characterise the nature of the CDO's role as ‘the art of digital transformation’, recognising the blend of business and technology knowledge with superior communication and persuasion skills.
Original languageEnglish
Article number102617
JournalInternational Journal of Information Management
Volume69
Online published29 Dec 2022
DOIs
Publication statusPublished - Apr 2023

Research Keywords

  • Art
  • CDO
  • Chief digital officer
  • China
  • Digital leadership
  • Digital transformation
  • Software and services

Publisher's Copyright Statement

  • COPYRIGHT TERMS OF DEPOSITED POSTPRINT FILE: © 2022. This manuscript version is made available under the CC-BY-NC-ND 4.0 license https://creativecommons.org/licenses/by-nc-nd/4.0/.

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