Abstract
Chief Digital Officers (CDOs) play a multitude of roles as they facilitate digital transformation. In this opinion paper, we draw on an interview that we undertook with the CDO at a major Chinese software and technology services firm to highlight the intricacies and idiosyncrasies of digital transformation work both within the organization and externally to clients. We characterise the nature of the CDO's role as ‘the art of digital transformation’, recognising the blend of business and technology knowledge with superior communication and persuasion skills.
Original language | English |
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Article number | 102617 |
Journal | International Journal of Information Management |
Volume | 69 |
Online published | 29 Dec 2022 |
DOIs | |
Publication status | Published - Apr 2023 |
Research Keywords
- Art
- CDO
- Chief digital officer
- China
- Digital leadership
- Digital transformation
- Software and services
Publisher's Copyright Statement
- COPYRIGHT TERMS OF DEPOSITED POSTPRINT FILE: © 2022. This manuscript version is made available under the CC-BY-NC-ND 4.0 license https://creativecommons.org/licenses/by-nc-nd/4.0/.