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Technical importance ratings in fuzzy QFD by integrating fuzzy normalization and fuzzy weighted average

    Research output: Journal Publications and ReviewsRGC 21 - Publication in refereed journalpeer-review

    Abstract

    Fuzzy quality function deployment (QFD) has been extensively used for translating customer requirements (CRs) into product design requirements (DRs) in fuzzy environments. Existing approaches, however, for rating technical importance of DRs in fuzzy environments are found problematic, either incorrect or inappropriate. This paper investigates how the technical importance of DRs can be correctly rated in fuzzy environments. A pair of nonlinear programming models and two equivalent pairs of linear programming models are developed, respectively, to rate the technical importance of DRs. The developed models are examined and illustrated with two numerical examples. © 2011 Elsevier Ltd. All rights reserved.
    Original languageEnglish
    Pages (from-to)4207-4221
    JournalComputers and Mathematics with Applications
    Volume62
    Issue number11
    DOIs
    Publication statusPublished - Dec 2011

    Research Keywords

    • Alpha level sets
    • Fuzzy normalization
    • Fuzzy QFD
    • Fuzzy weighted average
    • Technical importance ratings

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