Teaching older adults to use gerontechnology applications through instruction videos : Human-element considerations

Research output: Chapters, Conference Papers, Creative and Literary Works (RGC: 12, 32, 41, 45)12_Chapter in an edited book (Author)

1 Scopus Citations
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Author(s)

  • Pei-Lee Teh
  • Chee Wei Phang
  • Pervaiz K. Ahmed
  • Soon-Nyean Cheong
  • Wen-Jiun Yap

Detail(s)

Original languageEnglish
Title of host publicationCross-Cultural Design
Subtitle of host publication9th International Conference, CCD 2017, Held as Part of HCI International 2017, Vancouver, BC, Canada, July 9-14, 2017, Proceedings
PublisherSpringer, Cham
Pages582-591
Volume10281
ISBN (Electronic)978-3-319-57931-3
ISBN (Print)978-3-319-57930-6
Publication statusOnline published - 14 May 2017

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume10281
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Abstract

This paper aims to investigate the effect of human narrator (vis-à-vis an artificially-created cartoon narrator) in designing instruction videos to teach older adults to use gerontechnology applications. Additionally, we assess whether there is a difference if the human narrator is a child, a young adult, or an older adult. A sample of 124 older adults was collected to test the research hypotheses. Our findings suggest that in general instruction videos with human narrators are preferred by the older adults over the one without (i.e., cartoon character). More interestingly, the older adults prefer child as the human narrator (to young adult and older adult), as reflected in the highest perceived effectiveness and social presence of the video garnered among all the video versions. These insights have important implications on teaching and promoting older adults’ use of gerontechnology applications via instruction videos. We conclude this paper with a discussion on the research implications, limitations and future research.

Research Area(s)

  • Child, Gerontechnology, Human narrator, Instruction videos, Older adults, Training

Citation Format(s)

Teaching older adults to use gerontechnology applications through instruction videos : Human-element considerations. / Teh, Pei-Lee; Phang, Chee Wei; Ahmed, Pervaiz K.; Cheong, Soon-Nyean; Yap, Wen-Jiun; Ma, Qi; Chan, Alan H. S.

Cross-Cultural Design: 9th International Conference, CCD 2017, Held as Part of HCI International 2017, Vancouver, BC, Canada, July 9-14, 2017, Proceedings. Vol. 10281 Springer, Cham, 2017. p. 582-591 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 10281).

Research output: Chapters, Conference Papers, Creative and Literary Works (RGC: 12, 32, 41, 45)12_Chapter in an edited book (Author)