StreamWiki: Enabling viewers of knowledge sharing live streams to collaboratively generate archival documentation for effective in-stream and post-hoc learning

Knowledge-sharing live streams are distinct from traditional educational videos, in part due to the large concurrently-viewing audience and the real-time discussions that are possible between viewers and the streamer. Though this medium creates unique opportunities for interactive learning, it also brings about the challenge of creating a useful archive for post-hoc learning. This paper presents the results of interviews with knowledge sharing streamers, their moderators, and viewers to understand current experiences and needs for sharing and learning knowledge through live streaming. Based on those findings, we built StreamWiki, a tool which leverages the availability of live stream viewers to produce useful archives of the interactive learning experience. On StreamWiki, moderators initiate high-level tasks that viewers complete by conducting microtasks, such as writing summaries, sending comments, and voting for informative comments. As a result, a summary document is built in real time. Through the tests of our prototype with streamers and viewers, we found that StreamWiki could help viewers understand the content and the context of the stream, during the stream and also later, for post-hoc learning.