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Stop Making Excuses for Toxic Bosses

  • Shawn McClean
  • , Stephen H. Courtright
  • , Troy A. Smith
  • , Junhyok Yim

Research output: Journal Publications and ReviewsRGC 22 - Publication in policy or professional journalpeer-review

Abstract

If you’ve ever worked for a toxic boss, you know how damaging it can be. So should you forgive a manager who tries to make amends for their bad behavior? A new study shows that most abusive bosses care more about their social image than actually changing how they act. Using anonymous self-reported surveys with bosses across a range of industries, the researchers asked about behaviors and motives. Based on their findings, they conclude that toxic bosses are not likely to change their ways, and they warn employees and company leaders that giving bosses a pass when they abuse employees but act nice afterwards. Doing so may end up reinforcing the cycle of mistreatment that pervades many companies.
Original languageEnglish
JournalHarvard Business Review
Publication statusPublished - 19 Jan 2021
Externally publishedYes

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