Social Media-based Conversational Agents for Health Management and Interventions

Research output: Journal Publications and Reviews (RGC: 21, 22, 62)21_Publication in refereed journalpeer-review

23 Scopus Citations
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Author(s)

Detail(s)

Original languageEnglish
Article number8436412
Pages (from-to)26-33
Journal / PublicationComputer
Volume51
Issue number8
Online published14 Aug 2018
Publication statusPublished - Aug 2018

Abstract

Conversational agents could provide timely and cost-effective social support to promote behavioral changes and improve healthcare outcomes. The authors evaluated the performance of their social media-based conversational agent in a smoking cessation program. Results showed that the presence of a conversational agent effectively increased participant engagement and enhanced their smoking cessation outcomes.

Research Area(s)

  • chatbot, conversational agent, e-Coaching, health informatics, health intervention, healthcare, Internet/Web technologies, mobile, mobile coaching in healthcare, mobile health, smoking cessation, social media

Citation Format(s)

Social Media-based Conversational Agents for Health Management and Interventions. / Wang, Haolin; Zhang, Qingpeng; Ip, Mary; Fai Lau, Joseph Tak.

In: Computer, Vol. 51, No. 8, 8436412, 08.2018, p. 26-33.

Research output: Journal Publications and Reviews (RGC: 21, 22, 62)21_Publication in refereed journalpeer-review