Retail Store Location Screening: A Machine Learning-Based Approach

Jialiang Lu, Xu Zheng*, Esterina Nervino, Yanzhi Li, Zhihua Xu, Yabo Xu

*Corresponding author for this work

Research output: Journal Publications and ReviewsRGC 21 - Publication in refereed journalpeer-review

26 Citations (Scopus)

Abstract

With numerous location choices across dispersed markets and a lack of detailed store-level information, the initial screening process for selecting store locations is challenging. We propose a machine learning-based model that uses public city-, competitor-, and point-of-interest (POI)-level data, including target group indices (TGIs), and apply machine learning to recommend sites based on predicted store performance. We demonstrate the effectiveness of our approach with real data from a jewelry retailing chain. Three machine learning approaches were developed and tested using data from 743 same-brand jewelry stores, and we find that a customized sequential ensemble model performs the best and outperforms the best available industry benchmarks. Our approach offers a new scalable and cost-efficient screening process for retailers to identify potentially top-performing locations. © 2023 Elsevier Ltd. All rights reserved.
Original languageEnglish
Article number103620
JournalJournal of Retailing and Consumer Services
Volume77
Online published21 Nov 2023
DOIs
Publication statusPublished - Mar 2024

Funding

The work of Jialiang Lu and Yanzhi Li was supported by the HKIDS-DataStory Joint AI Lab under Grant 9239066. Xu Zheng gratefully acknowledges the financial support of the research fund from the Research Grant Council of Hong Kong SAR (CityU 11509220) and CityU Strategic Interdisciplinary Research Grant 7020060.

Research Keywords

  • Store location screening
  • Machine learning
  • Target group indices
  • Point-of-interest
  • Sequential ensemble model

RGC Funding Information

  • RGC-funded

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