Research Perspectives : Improving Action Research by Integrating Methods

Research output: Journal Publications and ReviewsRGC 21 - Publication in refereed journalpeer-review

20 Scopus Citations
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Original languageEnglish
Article number1
Pages (from-to)851-873
Journal / PublicationJournal of the Association of Information Systems
Issue number3
Publication statusPublished - May 2021



Action research (AR) has developed extensively since the 1970s. We reviewed the AR literature within the information systems (IS) discipline and found 16 different methods, which constitutes a problematic situation for researchers. We describe and critique those methods before integrating their strengths to improve the AR method that is most frequently practiced in IS: canonical action research (CAR). The existing set of principles and criteria for CAR is modified and elaborated to enhance the foundation for undertaking AR consistently. We discuss the general implications of this improved form of the method, which we name integrated action research (IAR). We specifically suggest how IAR can be used to investigate the application of disruptive technologies, including those that embody artificial intelligence and enable more flexible and socially distanced work.

Research Area(s)

  • Action Research, Artificial Intelligence, Canonical Action Research, Disruptive Technologies, Future Research Opportunities, Integrated Action Research, Research Methods

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