@inbook{c93d9aabb0ec43939ebe8123cec2a9c8,
title = "Reporting Public Performance Information: The Promise and Challenges of Citizen Involvement",
author = "Ho, \{Alfred Tat-Kei\}",
year = "2008",
doi = "10.1007/978-1-137-10541-7\_13",
language = "English",
isbn = "978-0-230-30912-8",
series = "Governance and Public Management Series",
publisher = "Palgrave",
pages = "192--210",
editor = "Dooren, \{Wouter Van\} and Walle, \{Steven Van de\}",
booktitle = "Performance Information in the Public Sector",
}