Recommender Systems in the Era of Large Language Models (LLMs)

With the prosperity of e-commerce and web applications, Recommender Systems (RecSys) have become an indispensable and important component in our daily lives, providing personalized suggestions that cater to user preferences. While Deep Neural Networks (DNNs) have achieved significant advancements in enhancing recommender systems by modeling user-item interactions and incorporating their textual side information, these DNN-based methods still exhibit some limitations, such as difficulties in effectively understanding users' interests and capturing textual side information, inabilities in generalizing to various seen/unseen recommendation scenarios and reasoning on their predictions, etc. Meanwhile, the development of Large Language Models (LLMs), such as ChatGPT and GPT-4, has revolutionized the fields of Natural Language Processing (NLP) and Artificial Intelligence (AI), due to their remarkable abilities in fundamental responsibilities of language understanding and generation, as well as impressive generalization capabilities and reasoning skills. As a result, recent studies have actively attempted to harness the power of LLMs to enhance recommender systems. Given the rapid evolution of this research direction in recommender systems, there is a pressing need for a systematic overview that summarizes existing LLM-empowered recommender systems, so as to provide researchers and practitioners in relevant fields with an in-depth understanding. Therefore, in this survey, we conduct a comprehensive review of LLM-empowered recommender systems from various aspects including pre-training, fine-tuning, and prompting paradigms. More specifically, we first introduce the representative methods to harness the power of LLMs (as a feature encoder) for learning representations of users and items. Then, we systematically review the emerging advanced techniques of LLMs for enhancing recommender systems from three paradigms, namely pre-training, fine-tuning, and prompting. Finally, we comprehensively discuss the promising future directions in this emerging field. © 2024 IEEE.