Abstract
Racial bias is an important issue and has been observed on sharing economy (SE) platforms. However, few studies examine how racial bias changes during large-scale social movement. We examine this issue with five million Airbnb host records in the Unites States during the Black Lives Matter (BLM), one of the largest social movements since the Civil Rights era. We find that racial bias evolves during the BLM movement, affecting host performance differentially. Critically, host performance varies by supply-side contextual heterogeneity, such as racial composition in neighborhoods. The results highlight the dynamic process of racial bias in the sharing economy, which continues to be reshaped by social movement such as the BLM as well as local environment. The paper contributes to an understanding of racial bias as a dynamic process, especially during race-related social movement that spills over to online platforms and affects user behavior.
| Original language | English |
|---|---|
| Title of host publication | ICIS 2021 Proceedings |
| Publisher | Association for Information Systems |
| Number of pages | 17 |
| ISBN (Print) | 978-1-7336325-9-1 |
| Publication status | Published - 2021 |
| Event | 42nd International Conference on Information Systems (ICIS 2021): Building Sustainability and Resilience with IS: A Call for Action - Austin, United States Duration: 12 Dec 2021 → 15 Dec 2021 https://icis2021.aisconferences.org/ |
Publication series
| Name | International Conference on Information Systems, ICIS |
|---|
Conference
| Conference | 42nd International Conference on Information Systems (ICIS 2021) |
|---|---|
| Place | United States |
| City | Austin |
| Period | 12/12/21 → 15/12/21 |
| Internet address |
Research Keywords
- Black Lives Matter
- racial bias
- Sharing economy
- social movement