Racial Bias During “Black Lives Matter”: How Social Movement Reshapes Airbnb Host Performance

Tong Xu, Angela Lu*, Abhay Mishra, Linqi Song, Zengyan Liu

*Corresponding author for this work

Research output: Chapters, Conference Papers, Creative and Literary WorksRGC 32 - Refereed conference paper (with host publication)peer-review

1 Citation (Scopus)

Abstract

Racial bias is an important issue and has been observed on sharing economy (SE) platforms. However, few studies examine how racial bias changes during large-scale social movement. We examine this issue with five million Airbnb host records in the Unites States during the Black Lives Matter (BLM), one of the largest social movements since the Civil Rights era. We find that racial bias evolves during the BLM movement, affecting host performance differentially. Critically, host performance varies by supply-side contextual heterogeneity, such as racial composition in neighborhoods. The results highlight the dynamic process of racial bias in the sharing economy, which continues to be reshaped by social movement such as the BLM as well as local environment. The paper contributes to an understanding of racial bias as a dynamic process, especially during race-related social movement that spills over to online platforms and affects user behavior.
Original languageEnglish
Title of host publicationICIS 2021 Proceedings
PublisherAssociation for Information Systems
Number of pages17
ISBN (Print)978-1-7336325-9-1
Publication statusPublished - 2021
Event42nd International Conference on Information Systems (ICIS 2021): Building Sustainability and Resilience with IS: A Call for Action - Austin, United States
Duration: 12 Dec 202115 Dec 2021
https://icis2021.aisconferences.org/

Publication series

NameInternational Conference on Information Systems, ICIS

Conference

Conference42nd International Conference on Information Systems (ICIS 2021)
PlaceUnited States
CityAustin
Period12/12/2115/12/21
Internet address

Research Keywords

  • Black Lives Matter
  • racial bias
  • Sharing economy
  • social movement

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