Racial Bias During “Black Lives Matter” : How Social Movement Reshapes Airbnb Host Performance
Research output: Chapters, Conference Papers, Creative and Literary Works › RGC 32 - Refereed conference paper (with host publication) › peer-review
Author(s)
Related Research Unit(s)
Detail(s)
Original language | English |
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Title of host publication | ICIS 2021 Proceedings |
Publisher | Association for Information Systems |
ISBN (print) | 978-1-7336325-9-1 |
Publication status | Published - 2021 |
Publication series
Name | International Conference on Information Systems, ICIS |
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Conference
Title | 42nd International Conference on Information Systems (ICIS 2021) |
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Place | United States |
City | Austin |
Period | 12 - 15 December 2021 |
Link(s)
Document Link | Links
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Link to Scopus | https://www.scopus.com/record/display.uri?eid=2-s2.0-85192393947&origin=recordpage |
Permanent Link | https://scholars.cityu.edu.hk/en/publications/publication(50ea3525-a101-4e72-b740-d4d81cde6693).html |
Abstract
Racial bias is an important issue and has been observed on sharing economy (SE) platforms. However, few studies examine how racial bias changes during large-scale social movement. We examine this issue with five million Airbnb host records in the Unites States during the Black Lives Matter (BLM), one of the largest social movements since the Civil Rights era. We find that racial bias evolves during the BLM movement, affecting host performance differentially. Critically, host performance varies by supply-side contextual heterogeneity, such as racial composition in neighborhoods. The results highlight the dynamic process of racial bias in the sharing economy, which continues to be reshaped by social movement such as the BLM as well as local environment. The paper contributes to an understanding of racial bias as a dynamic process, especially during race-related social movement that spills over to online platforms and affects user behavior.
Research Area(s)
- Black Lives Matter, racial bias, Sharing economy, social movement
Citation Format(s)
Racial Bias During “Black Lives Matter”: How Social Movement Reshapes Airbnb Host Performance. / Xu, Tong; Lu, Angela; Mishra, Abhay et al.
ICIS 2021 Proceedings. Association for Information Systems, 2021. (International Conference on Information Systems, ICIS).
ICIS 2021 Proceedings. Association for Information Systems, 2021. (International Conference on Information Systems, ICIS).
Research output: Chapters, Conference Papers, Creative and Literary Works › RGC 32 - Refereed conference paper (with host publication) › peer-review