Quality Quandaries: Improving Revenue by Attracting More Clients Online

Inez M. Zwetsloot; Ronald J. M. M. Does

doi:10.1080/08982112.2014.968668

Quality Quandaries: Improving Revenue by Attracting More Clients Online

Inez M. Zwetsloot
, Ronald J. M. M. Does^*

^*Corresponding author for this work

Research output: Journal Publications and Reviews › RGC 21 - Publication in refereed journal

5 Citations (Scopus)

Original language	English
Pages (from-to)	130-137
Journal	Quality Engineering
Volume	27
Issue number	1
DOIs	https://doi.org/10.1080/08982112.2014.968668
Publication status	Published - 2 Jan 2015
Externally published	Yes

Research Keywords

QUALITY IMPROVEMENT
Lean Six Sigma

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10.1080/08982112.2014.968668

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@article{63090be2d13c43e990fc0252879066f7,

title = "Quality Quandaries: Improving Revenue by Attracting More Clients Online",

keywords = "QUALITY IMPROVEMENT, Lean Six Sigma",

author = "Zwetsloot, \{Inez M.\} and Does, \{Ronald J. M. M.\}",

year = "2015",

month = jan,

day = "2",

doi = "10.1080/08982112.2014.968668",

language = "English",

volume = "27",

pages = "130--137",

journal = "Quality Engineering",

issn = "0898-2112",

publisher = "Taylor \& Francis",

number = "1",

}

TY - JOUR

T1 - Quality Quandaries

T2 - Improving Revenue by Attracting More Clients Online

AU - Zwetsloot, Inez M.

AU - Does, Ronald J. M. M.

PY - 2015/1/2

Y1 - 2015/1/2

KW - QUALITY IMPROVEMENT

KW - Lean Six Sigma

UR - https://www.scopus.com/pages/publications/84919793415

UR - https://www.scopus.com/record/pubmetrics.uri?eid=2-s2.0-84919793415&origin=recordpage

U2 - 10.1080/08982112.2014.968668

DO - 10.1080/08982112.2014.968668

M3 - RGC 21 - Publication in refereed journal

SN - 0898-2112

VL - 27

SP - 130

EP - 137

JO - Quality Engineering

JF - Quality Engineering

IS - 1

ER -

Quality Quandaries: Improving Revenue by Attracting More Clients Online

Research Keywords

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